When building out your law firm SEO content, one of the first things you need is content that represents your firm. This content should cover a range of topics, from details about your practice areas to specifics about your law firm team. However, when you are already focused on your firm, and you have clients to think about, you may not don’t have the time to write dozens of pages for your website.
When you need to accurately represent your firm online, you need the best legal content writer on your side. The right legal content writers can take complex legal concepts, streamline them so that clients can easily understand without being misled, and encourage clients to work with your firm. Our team of legal content writers has the skills and resources to make this a reality for your law firm website.
What Sets Blue Seven’s Legal Content Writers Apart?
From the first day in business, our motto has been “Original, Researched, Optimized,” and we’ve doubled down on being a human-first company.
Attorney Driven
From the top down, we’re just a legal crew. Co-founder Victoria Lozano is a practicing attorney in Chicago, and there are many talented current and retired attorneys onboard ready to help write and review content.
Human Crafted
Human connections are everything. We believe humans communicate with other humans better than AI can, which is especially important for the type of content you need. Your potential clients have real-life issues, and they want help from a real person.
Immediately Scalable Solutions
We work directly with marketing agencies. We can handle some of your content needs or all of them. Overflow issues? We can help. Tired of wrangling a writing team. We got you. We’re a fractional SEO content team with the experience to help you scale immediately without a quality decline.
Communication Like We’re Your Team
You can reach us at any time. We’re not going to leave you hanging like many other content companies. If you have a question or need revisions, a member of our team (a real person) will help you nearly instantaneously. We believe in unreasonable hospitality.
Types Of Legal Content You May Need
When building out a law firm website, you need more than a homepage that describes your firm, some pictures, and a contact form. You need content that shows your clients what they can expect if they choose to work with your law firm.
This content can vary and may cover a range of topics, including pages specific to the practice areas you cover, from family law to personal injury to criminal law. Below is a sample of the types of legal content you may need and what we can provide:
Note that not all of these types of content are necessarily focused exclusively on the law. We provide not just legal content for the clients but also content that highlights your team of attorneys and showcases what makes your firm different. We also certainly provide content for sources other than your website. We’re adaptable. Great writing and research skills are transferable.
What Makes a Good Legal Content Writer?
You may have worked with content writers before who provided clean, readable content that served its purpose, but may not have provided the impact you expected. So, what makes a good legal content writer?
Writing good legal content is not just about grammar and spelling. The right spell-check tools can make this part of the process easy. What makes a great writer is making the content as relevant, useful, and easy to read as possible for the client. Making sure that readers are able to understand the content without feeling confused or frustrated is also vital to converting them from readers to clients.
To achieve this, our legal content writers have a number of resources and steps they take to ensure your legal content is as good as it can be. That includes the steps below, which our content writers strive to provide for each of our clients.
The best legal content writers are humans, not machines.
Strong Research Skills
State and federal laws are constantly changing and developing, meaning that staying on top of these changes can mean extra research. You may even want content that covers specific laws that are actively in development. That includes bills that are in the process of being passed, especially ones that may have a significant short-term impact on your potential clients.
The best legal content writers are also some of the best researchers. They have the tools to access information that is accurate, up-to-date, and provided to the client in a way that is easy to understand.
Always Original, Never AI
AI has come a long way. It can summarize articles, draft outlines, and assist with research, but when it comes to producing accurate, reliable, and truly effective legal content, it still falls short. Especially in 2026, when Google’s AI Mode is reshaping how search results appear, law firms can’t afford to publish content that’s generic, outdated, or wrong.
At Blue Seven Content, we don’t reject AI entirely. We use it thoughtfully to support efficiency, not replace human expertise, and it doesn’t even draft our work. We understand that legal content needs more than keywords and formatting. It needs nuance, compliance awareness, and trust-building language that only a human writer can deliver.
Here’s why AI can’t carry the weight alone:
Fact reliability is inconsistent. AI systems can hallucinate facts, cite non-existent laws, or pull outdated information.
Tone and empathy matter. Legal content isn’t just informative. It’s persuasive and sensitive. AI struggles with that human touch.
Originality is essential. Much of what AI produces is derivative. Google’s systems are trained to detect and devalue unoriginal content.
When it’s your reputation on the line, there’s no substitute for well-researched, custom-written content. That’s what we deliver to you, every time. At Blue Seven Content, we think we’re the best option for your legal content writing because we have a strict policy around our AI usage.
Attention to Detail
If you have a house style, you want your content to follow those guidelines. That includes everything from specific phrases and practice areas you avoid to the way you format your law firm name. These little details go a long way toward creating a first impression of your law firm.
Because putting your best foot forward is so important, having a legal content writer who understands this and pays attention to these details is vital. While any legal content writer can produce pages for your website, a good legal content writer will ensure that the specifics that make your firm stand out are present.
That includes knowing details about your firm’s achievements. For example, you may have specific awards from your community that you want to highlight. A good law firm content writer will ensure those things are included on your site.
In Tune With Current Best SEO/GEO Practices
While presenting an accurate picture of your firm is key to helping your audience grow, the best legal content writer will also keep the algorithm in mind as well. To get the attention and traffic you need for your website, your legal content writer will also need to be aware of search engine optimization (SEO) best practices. Consequently, good SEO content focused on the reader also does well in generative engine search.
These best practices include proper headings, keyword optimization, and localization that can help Google understand what your page is about and what locations you serve. Legal content writing is a balancing act between writing for your clients and for the search engine, and the best content writers find a balance between both.
Why High-Quality Legal Content Matters More Than Ever in 2026
As legal marketing continues to evolve, so does the way potential clients find and evaluate law firms. While traditional advertising, like billboards and radio spots, still has its place, most legal consumers today start or end their search online. With Google now integrating AI-generated summaries into search results, standing out requires more than just having a website. Your content needs to be clear, credible, and persuasive.
Low-quality content, whether generated by AI or written without care, can damage your firm’s reputation. If your site is confusing, vague, or inaccurate, potential clients may leave without taking action. Some may even question your professionalism based on the content they find.
This shift is especially important for law firms that want to improve their visibility in search results or gain traction in competitive markets. Having a website is no longer enough. Your content should:
Answer real client questions in a clear and accurate way
Reflect your firm’s values and strengths
Show both clients and search engines that you are a trusted authority
At Blue Seven Content, our legal content writers are best positioned to focus on creating work that does more than fill space. We produce content that earns trust, improves visibility, and helps law firms grow their online presence in 2025 and beyond.
Do I Need an In-House Law Firm Content Team?
Having a law firm content writer who understands your firm’s needs can be useful and can provide you with ongoing legal content for your website. However, you may be concerned about having an in-house content team, and you may even be concerned that you do not have the budget for so much content. Fortunately, you do not have to worry about hiring new sources of writing when you work with our team.
Our team of legal content writers can provide content for your team at varying tiers of quantity. For example, you may want to simply expand your number of landing pages as a one-time effort. In other cases, you may want regular blog posts that help support your current layout. In other cases, you may have no content at all and need to fully build your site’s content.
Even without an in-house content team, this is an achievable goal with the right law firm content writers. The right team can provide needed pages in various forms and can produce more as the need arises.
A Note for Marketing Agencies Who Need the Best Legal Content Writer
If you’re a marketing agency, whether you focus specifically on legal marketing or not, you may need help with your content needs. Many agencies have wonderful internal writing teams, but they can get overwhelmed quickly when there’s an influx of content needs.
At Blue Seven, we can partner directly with marketing agencies. We do it all the time and know that scaling law firm SEO content, whether as a law firm yourself or as a marketing agency, isn’t an easy task. But when you have a team of the best legal content writers ready to go, it’s not as hard as you think.
Reach Out for the Top Legal Content Writers Today
Building a strong online presence is not just about social media posts and the technical side of your website. Much of what Google looks at, and all of what your potential clients look at, is the content that is actually on the page of your website. Building out this content, from your homepage to your monthly blogs, is key to painting a picture of what your law firm can offer.
At Blue Seven Content, we offer a broad range of content writing packages for law firms of many sizes. But what you can expect from all of those packages is high-quality legal content from some of the top content writers today. You can expect our team to provide the detail, focus, and quality you expect from us.
Ready to discuss your options for building out your content? Our team is ready to talk about what our writers can provide for your law firm’s website and how we can help your law firm grow. To learn more about our services, connect with us by calling, emailing, or filling out our online contact form.
Updated by Allen Watson – CEO of Blue Seven Content
Let’s face it. Law firm content marketing is a lot of work. The prospect of having to manually create quality legal content on a consistent basis can seem daunting. So, what a welcomed relief to discover AI content writing – right? When ChatGPT first came on the scene last fall, AI legal content marketing seemed like the perfect solution to the need for humans to write legal content.
But what at first seemed like a revolution in the way legal content could be written has a year later given way to a more realistic evaluation of how generative AI (GenAI) can be used in creating content for law firm websites.
AI law firm writing is not bad. In fact, some of it is pretty darn good. However, as time goes on, GenAI content can become like copies of copies, producing content that is duller, more diluted, and less accurate. And to think AI-generated content can take the place of human-written content is to deny the natural ability humans have to connect with other humans by offering unique perspectives and relatable stories.
ChatGPT is an AI model that is able to interact with users in a conversational way and produce human-like text responses, often in seconds. ChatGPT was initially trained on massive amounts of internet-sourced data current only up to September 2021. As of September 2023, ChatGPT has the ability to browse the internet for up-to-date information. For law firms, ChatGPT and other GenAI platforms offer ways to improve efficiency, reduce costs, and create a better client experience.
In its current iteration, ChatGPT is already a useful assistant for lawyers and law firms when used appropriately. It is able to quickly and accurately summarize large documents into desired formats. It is a great starting point for drafting forms and templates. It can generate useful ideas to help attorneys with legal strategies. AI can create emails, social media posts, and copy for use on websites. The technology will become even more useful to the profession as legal technology providers incorporate it into their specifically tailored products.
Good as it is for some uses right now, GenAI cannot replace the need for significant human involvement to guarantee, at a minimum, content accuracy and originality. As some attorneys have found out, legal content written by ChatGPT is not a finished product and should always undergo final revision and editing by human writers.
The legal marketing realm looks different now than it did a year ago because of artificial intelligence models like ChatGPT.
Limitations of AI Legal Writing
In many instances, GenAI can create adequate content that provides accurate information. ChatGPT also uses a type of natural language processing, allowing it to understand context and maintain conversation flow to provide more natural responses and build on previous conversations. However, it is not able to create better or beyond the data it learns from.
ChatGPT can’t write with personality. It can’t write from experience. It can’t express an opinion or formulate original ideas. There is a generic quality about AI legal writing that can make it land flat with readers and make it hard for search engines to distinguish from other AI generated content on the same topic. Only human writers can add the flavor that engages readers and connects with them on a personal level.
Legal and Ethical Considerations with AI Legal Content Marketing
Law firms that incorporate AI into their practices should have a basic understanding of the potential legal and ethical issues that could arise. The American Bar Association (ABA) reminds lawyers the use of AI in a legal practice can raise ethical issues with regard to:
Confidentiality
Competence
Practice Management
Honesty
At this point, there are still more questions than answers, but practitioners should be aware and educate themselves on how the use of AI as a legal practice assistant has been addressed within the jurisdictions they practice.
Using AI-generated content may also raise legal issues regarding copyright infringement. The way ChatGPT and other GenAI programs learn and create content has the potential to violate copyright laws. The AI training process involves making digital copies of existing works on the internet.
The works are copied without the permission of the copyright owner, who is guaranteed exclusive use. AI companies are arguing that the copying constitutes an allowable ‘fair use’ of the creator’s work. Copyright infringement may also occur if the AI-generated content is too similar to the work it copied.
There have been no legal determinations as copyright infringement cases are just starting to make their way through the courts. A report by the Congressional Research Service (CRS) addresses the questions about how AI content writing might infringe on copyrights and suggests Congress may wait for some guidance from the judicial system before deciding if additional legislation will be required.
How AI Law Firm Marketing Could Get Ugly
How would you feel if you had spent 10 years building your law firm website with quality human-written content and someone downloaded your sitemap to use GenAI to mass produce content based on all your page titles, hijacking your website traffic in the process?
A recent Hubspot blog article discusses how AI was used to generate content from copied page URLs that was just different enough from the original content to pass Google’s duplicate content filters. One of the reasons this type of unscrupulous content marketing strategy was successful (for a while, anyway) was that the content being written was largely instructional and didn’t lend itself to much insight or variation.
Hubspot’s director of Global Growth, Aja Frost, says AI would have a much harder time duplicating content that communicated tone, interpretation, perspective, or experience – all contributions humans bring to content writing.
AI Content Writing and Google’s Helpful Content Guidelines
It remains to be seen how human-written content will fair against GenAI content in search engine results. Google has made it clear that how content is created will not be its focus going forward. The quality of the content itself will determine how it is indexed and ranked.
Google’s Helpful Content System was introduced in an update in August 2022 as a guide to help content creators produce better content. The algorithm rewards content that is helpful and focused on people rather than search engines. There have been a couple of updates to the original guidelines – the most recent coming in September 2023.
A noted change in the recent update was the preference for ‘content created by people, for people’. The language of the guidelines now reads ‘content created for people’, indicating Google will not reward or penalize content for the source of its creation.
Though Google may no longer explicitly favor content produced by humans, its guidance for creating helpful, reliable, people-first content suggests that well-written, human-created content might still be more favorable. When talking about page quality, Google is looking for content that is original, provides insightful analysis or interesting information, and adds substantial value as opposed to merely rewriting sourced information. In other words, Google is looking for something unique as a way to distinguish similar content.
In pointing out indications of the kind of search engine-first content to avoid, the guidelines provide content creators with some questions that can be used to evaluate their content, including the following two:
Are you using extensive automation to produce content on many topics?
Are you mainly summarizing what others have to say without adding much value?
Bland, dull, mass-produced content that doesn’t offer anything new is not going to perform well in search engines and is just not a good way to stand out from the crowd.
Why There is Still a Place for Human Writers in AI Legal Content Marketing
Although as content writers we hate to admit it, AI is going to replace the need for human writers to produce some types of simplistic, repetitive content. But, AI does not have the capability to generate more complex writing projects requiring analysis, creativity, perspective, or opinion. For distinctive writing and fresh ideas, skilled human writers will continue to be in demand.
In most cases, AI will just assist human writers with time-saving functions such as generating ideas, creating outlines, and doing research. Human writers will still need to make sure the content is helpful, reliable, and people-first.
With legal content, there will always be the need for significant human involvement to make sure the content provides up-to-date information gathered from reputable sources without plagiarizing other content. By the time AI-generated legal content is checked and appropriately edited to ensure accuracy and search engine receptivity, a human writer might as well have done it right the first time.
Human-written content may also be more appealing to potential clients who are considering hiring the legal services of a law firm. A major purpose of legal content marketing is to establish authority and build trust. When contemplating AI legal content marketing lawyers need to consider reader expectations.
Do people reading content on a law firm website have the right to know how the content was created?
Do readers of law firm website content want to know how it was created?
If readers found out the content was created by GenAI would that increase their confidence in a law firm or its attorneys?
Google’s position is that how content is created should be revealed to users when users would have a reasonable expectation of knowing how the content was produced.
Human Legal Content Writers Won’t Make Up Facts That Aren’t True
AI models can create content that sounds good but is not factually accurate. This is known as ‘hallucinating’ and has gotten a few lawyers in hot water for relying on GenAI content without verifying the information.
As the result of some lawyers’ misplaced reliance on legal authority made up by ChatGPT, several courts are now requiring attorneys to disclose the use of GenAI in documents submitted to the court. As the use of GenAI continues to grow and develop, it is likely that standardized rules will be established regarding the use of AI to generate legal documents to ensure integrity is maintained in the practice of law.
Human Created Data is Necessary to Avoid AI Model Collapse
There is another good reason human writers won’t be going anywhere anytime soon. As more and more AI-generated data gets dumped onto the internet the AI models begin training on other AI-generated data, which affects the quality and reliability of AI-generated content.
With each new AI iteration, AI content becomes more distorted, leading to a degeneration of content over time. AI model collapse occurs as AI trained on AI gets further and further from the original source of data becoming more homogenous and losing complexity and diversity.
What can be done to mitigate the potential for AI model collapse and maintain the accuracy and reliability of AI-generated content? One proposed solution is to consistently introduce new, human-created data into the training process.
Connect with Your Clients with Blue Seven’s 100% Human Written Law Firm Content
At the end of the day, you want the content you put on your website to connect with the people you are trying to reach and to persuade them you can give them what they need. Law firm content has to do more than merely inform. It has to reach out to people who may be very vulnerable because they have a legal problem and aren’t sure who to trust for the solution. Only human writers can understand how to write content targeted to affect the way people feel.
The writers at Blue Seven Content aren’t just any human writers. They are hand-picked professionals who receive thorough training and must meet high-performance standards. Content produced by Blue Seven writers is always well-researched, authentic, optimized, and people-first. Our multi-level editing process assures you receive quality content that is ready to go on your website. If you want the content on your website to stand out to search engines and potential clients, contact Blue Seven Content.
SEO involves using various strategies when creating content so search engines will make the content available to persons looking for particular information. The type of information a user is searching for determines how carefully Google evaluates it before showing it in search results. Some content has the potential to deliver information that could be harmful to individuals, groups of people, or society in general.
EEAT and YMYL for lawyers refer to acronyms describing content subject matter that has the potential to be harmful and content characteristics Google considers important for determining the quality of the content for search ranking purposes. When someone is looking for information, Google wants to identify the search results that best satisfy their needs. Google never wants to display search results that are misleading, offensive, harmful, or disturbing to a user.
Because law firms often deal with YMYL topics, infusing content with EEAT helps Google understand that law firm content is the reliable, trusted information a user should see.
Do you know what EEAT and YMYL mean for your law firm?
What is YMYL content?
YMYL stands for ‘Your Money, Your Life’. Google’s latest Search Quality Raters Guidelines defines YMYL content as content containing information that could significantly affect someone’s health, financial stability, safety, or the general welfare and well-being of society. Because reliance on YMYL content could critically impact a user’s life, search engines scrutinize YMYL content more carefully to ensure the data can be trusted.
Law firm website content is often YMYL because law firms provide information about laws and legal procedures. Some may provide medical information related to injuries or recommend a course of action based on certain circumstances. Users looking for legal information are likely trying to find answers to life-impacting problems.
The harm from YMYL content can come from the content subject matter itself or from misrepresentations or inaccuracies contained within the content. The greater the potential for harm, the more likely content will be identified as YMYL.
Topics that provide information or advice are YMYL for lawyers if significant harm could result from inaccuracies or poor guidance. Many users who land on law firm websites are searching for legal information because they are trying to decide what they should do. Inaccurate information or bad direction could cause someone to jeopardize their legal rights and, quite possibly, their health, safety, and financial well-being.
Once a search engine determines content is YMYL, it has to decide if the content is reliable and can be trusted by users.
How Does EEAT affect YMYL content?
EEAT (previously EAT) are factors a search engine uses to evaluate YMYL content to determine its quality. Prior to the most recent update, EAT (expertise, authoritativeness, trustworthiness) were the key indicators of page credibility according to Google’s page rating guidelines. Google added the second E for experience, deciding actual experience with the topic subject matter was relevant to the quality of the content.
EEAT are not ranking factors, but rather they help Google determine the reliability of the content. Reliability improves content quality, and quality is a significant ranking factor. EEAT for lawyers means including the following kinds of information in law firm website content where appropriate:
Experience – Google considers personal experience a credible source of information about a topic. Writing from experience can also make content more personal and relatable. AI-generated content can never produce a unique experience, so writing from personal experience distinguishes human-generated content from AI-generated content. Content that describes actual experience may also appeal to Google’s upcoming AI-generated Search Engine Experience (SGE), which will be able to access more data and provide users with a more diverse mixture of search results.
Expertise – Search engines want to know that the content’s author has the necessary skills, training, or other qualifications to provide competent information about a topic. Factual accuracy and credible sources of information help demonstrate expertise.
Authoritativeness – Authoritativeness is based on Google’s assessment of the content as being a go-to source for the requested information. Authoritative content goes deep and provides comprehensive information on a topic. Establishing topical authority on a particular subject shows Google the content is authoritative. Topical authority is built by creating content pillar pages and internally linking to subtopic content pages that discuss relevant keywords. Content with strong authority is more likely to be linked to by other credible websites, which further increases its authoritativeness.
Trustworthiness – Evaluating experience, expertise, and authoritativeness are indicators that Google uses to get to the most important determination, which is the trustworthiness of the content. Is the content accurate and reliable? If content is deemed untrustworthy, it will get a lower quality ranking, which will not help the overall ranking position.
Link Building Boosts the Trust Factor of Law Firm Content
Having other authoritative and reputable websites link to a law firm website is a big indicator of content reliability to Google. Credible backlinks continue to be a top 3 search results ranking factor.
The best way to attract backlinks is to create good content that is considered reliable by other credible authorities. Generally speaking, longer and more thorough content attracts more backlinks than shorter, more abbreviated content. Regularly posted, well-written blog content can help law firms generate backlinks.
Other ways attorneys can get started with link building involve taking advantage of opportunities to link back to their websites from other online platforms.
Guest posting to law-related or other relevant websites
Posting on social media
Getting listed in reputable legal and business directories
Why YMYL and EEAT are Important Considerations When Creating Law Firm Content
In many cases, when someone has a legal question, they are searching because they have a problem that affects their money or their life. It is safe to assume law firm website content will receive the more rigorous examination of YMYL pages. This makes it imperative law firms create content Google can distinguish for its quality.
EEAT is about telling search engines content can be relied on to provide helpful information to a user. Attorneys and law firms need their content to communicate credibility to Google if it is to be seen by prospective clients. Making sure content is optimized for EEAT is an ongoing strategy that benefits from periodic reviews for accuracy and updating for freshness.
Optimizing YMYL Law Firm Content for EEAT
Although there are over 200 ranking factors that Google takes into consideration, according to SEO strategist Backlinko, content quality is still the most important ranking factor. EEAT is a primary means Google uses to determine if YMYL content is trustworthy and, thus, a quality source of information.
The following content creation tips will support EEAT optimization and better search engine rank results:
Create content that is original, helpful, people-first, accurate, and unique.
Establish topical authority with in-depth content addressing all keyword variations.
Boost the experience factor with user-generated content such as testimonials and reviews.
Build strong internal links between pages to ensure your website is well-organized and easy for search engines to navigate.
Update and add new content regularly to demonstrate expertise and build authority.
People-First, Not Search Engine-First
Google wants content created primarily to help people. Content created primarily to attract search engines will not be rewarded. Google has created guidelines for assessing whether your content is people-first or search engine-first.
In a recent update, Google clarified that existing content would need to be substantially edited (people-first) in order to boost a page’s freshness factor. Google will not recognize any value in merely changing publication dates (search engine-first) when the content remains basically the same.
Remember SEO Only Succeeds on a Healthy Website
When discussing optimizing YMYL content for EEAT, the importance of website health cannot be overlooked. Website health is how well the technical aspects of a website function. Problems with internal or external broken links, security issues, pages without links (orphan pages), slow loading speeds, and duplicate content can all affect how Google accesses website content and what it does once it finds it.
Google discovers data by crawling the web in search of pages. If website navigation by web crawlers is thwarted, content may not be indexed to show in the SERPs. Even when content is discoverable, there is no guarantee that it will be crawled. Having a sitemap helps Google crawl a website more efficiently by telling the program which files to crawl and why they are important.
Find a White Label Content Services Provider to Write Your Content
Assuming the navigability of your website, it is the quality of your content that will ultimately determine your marketing success. Creating quality content for law firm websites involves a lot more than good legal writing. It is a technical skill to incorporate all of the SEO components into content and make it authentic, engaging, people-first, and written from a law firm’s brand perspective.
The legal services industry is highly competitive, and there is less room all the time in the crowded field of top search results. If you need help producing a consistent flow of well-researched, strategically optimized, original law firm content that is written by people for people, give Blue Seven Content a call.
When it comes to digital marketing, it seems the only constant is how fast things change. In 2023, it seemed generative AI might revolutionize writing content for lawyer websites, but it turns out that AI cannot replace the need for significant human involvement in content creation to ensure accuracy, originality, and voice.
And there may also be legal ramifications associated with AI-generated content. Laws regulating the use of AI in content creation have not kept pace with the technology, and there are several issues – such as copyright infringement – that are just beginning to come under legal scrutiny.
While generative AI may not be the best idea for creating content for law firm websites, Google has been testing its use to enhance the search experience of its users. Known as Search Generative Experience (SGE), the SGE feature is able to create personalized responses to detailed search inquiries, thereby reducing a user’s need to evaluate search results.
The SGE feature is scheduled to go mainstream in 2024 and has many marketing professionals concerned about the potential affects the new feature could have on current SEO marketing strategies. This article talks about the upcoming changes, what they mean for law firm marketing, and how law firms can create content that will continue to rank well and generate website traffic in the coming year.
Content for lawyer websites is going to have to look a bit different in 2024.
Why AI Still Doesn’t Work (Well) for Creating Content for Lawyer Websites
As generative AI continues to evolve and become even more refined, it might be tempting to see how well it can create website content for your law firm. Although we don’t use AI to assist with content creation at Blue Seven Content, we do acknowledge its usefulness for generating ideas and structuring outlines.
But AI-generated law firm website content is far from ready to go without being reviewed and edited by a human. Information still needs to be verified and accurately sourced. The tone and focus of the writing may need to be adjusted if it is not consistent with how a law firm wants to brand itself.
The following issues are some of the pitfalls that lawyers need to be aware of when using AI to generate content:
The information presented is not always accurate or up-to-date and must be fact-checked.
The output may be very similar to other content and hard for search engines to distinguish for ranking purposes.
The output is limited by the quality of data used to train the AI.
Strategic human prompting is necessary to get the intended results.
In 2024, search users will be looking for anything but generic when it comes to content. Users almost expect content to be specifically tailored as though responding only to their inquiry. In fact, SGE will be rewarding content that is more targeted and personalized by placing the best results right at the fingertips of users.
While incorporating AI to help streamline operations and improve client experience is almost essential in the competitive legal services market, it cannot be trusted to produce authentic, original, accurate, targeted content with your law firm, your legal practice, and your desired clients firmly in mind.
How SGE Will Affect Search Results
SGE takes Google searches to the next level using AI. Generative AI accesses deep learning algorithms called large language models (LLM) that enable it to understand more of the context of a given search and provide results that are more personalized and interactive. SGE is an attempt to make a computer seem more human.
Enter search queries that are more complex and specific
Read an AI-generated overview of the search results and click on links to the relevant sources
Access needed information right from the search results
Ask follow-up questions to refine a search without starting over
The SGE feature is currently available to Google Chrome users in the US who are at least 13 years old, visit the Search Labs tab, and enable the feature. Not all inquiries will generate SGE responses. SGE will not generate a response for explicit or dangerous topics or queries that indicate a vulnerable situation. SGE is currently intended to help users engage more deeply with longer-form informational content. For inquiries where an SGE response is appropriate, it will appear at the top of the search results.
Does SGE Spell the End of SEO?
Well, no, but SGE may spell the end of SEO as we now know it. When a search query is entered, two search engines will provide results. The traditional search engine results pages (SERP) still appear, but they will appear below the AI-generated search results. What this means is a lot of organic search results that would have ranked well as the result of traditional SEO may now not be seen or be seen less often.
The SGE results will display an AI-generated summary of information (snapshot) intended to answer a user’s search query. The information included in the snapshot is pulled from organic sources AI determines will be most helpful to the user. The user is able to click on links to the organic sources for further reference. Also featured is a carousel of three clickable cards where a user can link to additional sources that might be of interest.
So, how can your law firm website content get selected as a source for the SGE snapshot or appear in the SGE card carousel?
Those details are not yet precisely known, but an overview of SGE released by Google indicated that the AI search would be integrated with the ranking and quality systems developed and used by the core search function so content that ranks well in the traditional search results may have a strong possibility of also appearing in the SGE results.
According to the SEO tool platform Semrush, the content displayed in SGE results does tend to share the following similar characteristics, which may shed some light on what kinds of content Google’s AI considers to be reliable, trusted sources.
Expert opinion or analysis
Full sections and blocks of text suggesting an affinity for lists, bullet points, or other structured text
Content displaying topical authority
New or novel information
An additional marketing challenge law firms may face as SGE becomes widely integrated is getting prospective clients to click through to their websites. If the SGE snapshot answers a user’s question completely, there may be no incentive to go further than the search results page. This type of zero-click search experience has been increasing as Google has added more search enhancements to the SERP, such as knowledge panels and local packs. It is anticipated that SGE will contribute to declining click-through rates.
SEO Content Best Practices for Law Firms That Will Continue in 2024
Despite the growing influence of AI on the digital marketing landscape, certain optimization strategies will remain among the best ways for law firms to achieve higher search rankings in 2024 and are certainly consistent with what is now known about SGE.
Establish Topical Authority
Content that has topical authority provides comprehensive information on a particular topic. Google algorithms prioritize content that demonstrates authority. Indications of authority are expertise, experience, authoritativeness, and trustworthiness (E-E-A-T).
An SEO strategy that helps content for lawyer websites establish authority is called a topic cluster. A topic cluster begins with a core pillar page and links to related sub-topic pages. A pillar page provides a broad general overview of the topic, and the sub-topic pages go into greater detail on the related topics.
Topic clusters provide a structure that makes it easier for search engines to navigate the content and improve internal linking so users can find relevant information faster. A well-written pillar page may also be seen as an authoritative resource, making it more likely to generate backlinks and improve link authority.
Update or Refresh Old Content
Google still loves fresh content. SEO expert Neil Patel recommends evaluating older content for accuracy and relevancy at least once a year. Updating content can provide the following benefits that impact SEO and user experience:
Gives content an updated publication date, letting Google know it is current
Newer content is more likely to rank and motivate user click-through
Provides an opportunity to correct grammatical and spelling errors
Improves content accuracy and relevancy
Can replace broken links or add links to higher-quality resources
Re-optimize keywords or phrases for better performance
Refreshing older content for lawyer websites benefits not only the updated content but also gives a rankings boost to the website publishing the content. The more frequently content is updated, the more often Google will crawl the website for new information.
Focus on User Experience
All of Google’s changes are made with the objective of improving the experience of its users. User experience involves how quickly content can be accessed, its visual appeal, the accuracy and depth of the information presented, and its readability.
Google is looking for content created to help people rather than produce marketing results. The trick is to create content that is foremost valuable to users and also attractive to search engines.
Content that is well-organized provides comprehensive, up-to-date information, is well-researched using credible sources, and is written in a friendly, relatable manner is the kind of content Google is looking to present to users.
Tailor Content to Match Search Intent
Search intent is what actually motivates a user’s search. Google can evaluate how well content matches a user’s intent based on how a user interacts with the content. Does a user get the information they are looking for from the content, or do they quickly leave and click on other search results? Content that is relevant to a user’s search will rank higher than content that misses the mark.
A way to gain a better understanding of user intent is to do a search on keywords before writing and then reviewing the content that is ranking well. The information in content ranking well for particular keywords can be used as a guide for creating content that provides the answers a user is actually looking for.
What Law Firms Can Do to Succeed with Content Marketing Efforts in 2024
As more becomes known about how SGE prioritizes information, marketing strategies will continue to adapt in order to optimize the opportunities for recognition in SGE results. Law firm website content writing may need to evolve from a focus on anticipated keywords to addressing more comprehensive and detailed search queries as more information is learned about AI preferences.
Content marketing may be evolving, but some practices remain effective even with the addition of AI-generated search results. The following content marketing strategies are still recommended and will continue to be productive in 2024:
Update old content
Post content frequently and consistently
Use multiple content distribution channels
Make content more engaging/interesting by sharing success stories, new or little-known information, and unique viewpoints
Optimize for local SEO
Post only authentic, original content that is well-optimized, researched, and sourced
Get More Bang for Your Legal Marketing Buck in 2024 with Blue Seven Content
When it comes to writing content for lawyer websites, Blue Seven Content has you covered. We may not yet know exactly what AI will be looking for, but we’ve got a pretty good idea of what will always work. It is our business to create quality content that answers the questions your new clients are asking. We aim to position the law firms we work with as trusted authorities and thought leaders serving their communities with integrity and compassion.
Our authentic, original content is written entirely by a team of human writing professionals and thoroughly edited for composition and accuracy. If you are looking to make 2024 a great year for your law firm, Blue Seven Content can help get more of the right clients walking through your doors. Call us at 843-580-3158 or visit our website to learn more about our content creation services.
AI website content has serious implications concerning copyright laws, whether we are talking about copyrighted material receiving copyright protection or whether the AI-generated content you use for your website violates existing copyright laws.
The astronomical rise of artificial intelligence technologies over the last few years has not only disrupted many industries but has also threatened the very existence of some. There have been serious conversations in business and government about how best to regulate AI, but there’s no consensus on what that would even look like.
At Blue Seven, we’re deeply invested in the trajectory of AI laws. We are a company of trained, professional writer-researchers, but we are well aware of the impact of AI and large language models (LLMs) like OpenAI’s ChatGPT and Google’s Gemini on our industry. We (company founders Allen Watson and Victoria Lozano, Esq.) have kept a close eye on developments, particularly the ones that directly impact website content writing.
We’re at the one-year mark since the release of ChatGPT to the world, and it’s certainly been a year. This is a good time to review the still-evolving issues surrounding AI website content and copyright laws in the US.
The field of law surrounding AI is in its infancy, and copyright issues are at the forefront of discussion.
Could AI Written Content on Your Website Violate Copyright Laws?
Before diving into the debate over whether or not AI-generated content violates copyright laws, we have to understand what can be copyrighted in the first place.
The US Constitution authorizes federal legislators to “secur[e] for limited Times to Authors . . . the exclusive Right to their…Writings.” As with every facet of federal law, a regulatory agency gets to interpret what the law (or Constitution) actually means (or what they think it means). Throughout history, regulatory agencies have been given significant leeway when it comes to these interpretations.
The Copyright Act was born out of the aforementioned language from the Constitution, and this Act allows for copyright protection to “original works of authorship.”
One of the main issues of note as we dive into this subject is the failure to define what it means to be an “author,” which is something that didn’t need much clarity throughout history. However, history didn’t have to contend with artificial intelligence.
We have to define what an “author” is so we can examine how copyright laws apply to new AI technology.
As with all pieces of legislation, their trajectory is determined by legal precedence, which there is plenty of when it comes to the Copyright Act. The Copyright Office only recognizes a copyright for works “created by a human being.” We can look to various court cases to narrow down what the Act, through the Office, defines as “human” in the copyrighted works.
Courts have denied protection to non-human authors, holding that a monkey cannot receive copyright protections for photos it took because it lacked standing to sue (non-humans cannot bring a legal action in court).
Courts have explicitly said that some human creativity is needed for a copyright when they decided on whether or not to issue a copyright to celestial beings (seriously).
Courts have denied a copyright for a living garden because a garden does not have a human author (this could probably be argued otherwise, but, alas, the Courts have spoken for now).
More recently, Dr. Stephen Thaler was denied an application to register a piece of AI artwork with the Copyright Office. The piece of art was authored “autonomously” by an AI technology called the Creativity Machine. Dr. Thaler argued, unsuccessfully, that the piece did not need “human authorship” as required through existing copyright laws. A federal district court disagreed, stating clearly that “human authorship is an essential part of a valid copyright claim.”
This decision will almost certainly be appealed.
Interestingly, The UK’s highest court also heard a case related to Dr. Thaler and his AI. There, the Court ruled that artificial intelligence cannot be listed as an inventor on a patent application. This ruling will have implications for future AI court cases in the UK. The Court found that, under existing patent law, the inventor of an object must be a “natural person.”
Is There Any Hope For AI and Copyrights?
All hope is not lost for those who want to obtain copyrights for material that gets created using AI.
Generative AI programs could still receive copyright protections, but whether or not they do will depend entirely on the level and type of human involvement in the creative process for the piece. One major preemptive blow for those seeking AI-generated content copyright came in the form of a copyright proceeding and copyright registration guidance. Both of these indicate that the Copyright Office is unlikely to grant human authorship for any AI program generating content via text prompts.
Before the release of ChatGPT, the major discussions around AI and copyright protections centered on artwork. In October 2022, the Copyright Office canceled copyright proceedings for Kris Kashtanova.
Kashtanova filed a copyright protection in 2022 for a graphic novel containing illustrations created by AI tech Midjourney through a text prompt. The Office said that Kashtanova failed to disclose that the images were made by AI. Kashtanova responded by arguing that the images were made through a “creative, iterative process,” but the Office disagreed. Guidance issued by the Office in March 2023 (4 months after the release of ChatGPT) says that when AI “determines the expressive elements of its output, the generated material is not the product of human authorship.”
Counterarguments have certainly been made. Many believe that AI-created works should be eligible for copyright protection because AI has been used to create works that subsequently received copyright protection. Funnily enough, we can examine a case from 1884,Burrow-Giles Lithographic Co. v. Sarony, in which the Supreme Court held that photographs could receive copyright protections in situations where the creator makes decisions about the creative elements in the shot itself (lighting, arrangement, composition, etc.). The argument could be made (and has been) that new AI tools are basically the same when a human sets the parameters for the output.
Of course, it’s much more complicated and nuanced than that. In fact, that argument doesn’t hold much weight upon closer examination. The analogy between photography and new AI is a weak thread. For example, in the Kashtanova case, the Copyright Office says that Midjourney (the technology used to create the graphic novel) is not a tool that Kashtanova controls or guides to get the desired image because it “generates images in an unpredictable way.” Whereas the photographer claiming copyright protection can distinctly point to the elements under their control, someone using generative AI will struggle with that.
The Copyright Office offered a counter-analogy by saying that using AI to create a piece is similar to a person commissioning an artist. The person who commissions the artist can’t claim a copyright for the piece if they only give general directions for its completion. The Office, again in March 2023, determined that a user does not have ultimate creative control over generative AI outputs in order to reach the level of intimacy required for a copyright.
Even though it seems like the Copyright Office is deadset against granting copyrights to AI-generated content, the issue certainly isn’t settled (are any laws ever settled?). The Office knows this and has left the door open to the idea of copyrights for works that contain AI, but, again, it’s complicated. A copyright likely wouldn’t be available for all of a piece of work containing AI-generated content – only for the human-generated portion of the piece.
Copyright office only allows copyright protection for a person’s own contributions to works that combine both AI and human-generated content. They say that a creator must “identify and disclaim AI-generated parts of the work if they apply for a copyright.”
Having said all of that, it’s important to understand that regulatory agencies, including the Copyright Office, cannot implement regulations that are considered unconstitutional. How do regulations created by regulatory agencies pass Constitutional muster?
Why, the courts, of course. That’s for discussion later in this article.
Who (or What) Owns the Copyright to Generative AI Outputs?
If we work on the assumption that some AI-generated works will be eligible for copyright protection, exactly who would own the copyright?
Would it be the person who tells the AI technology what to do?
Would it be the company or entity that created or leases the AI technology?
We could even go so far as to ask whether investors in AI technology could ultimately hold copyrights for works created by the AI. For example, Microsoft is OpenAI’s largest financial backer, and they even hired OpenAI’s CEO, Sam Altman, to run their new AI division the day after he was fired by OpenAI’s board of directors. That was, until a day later when Altman was hired back as CEO of the company after nearly every OpenAI employee threatened to leave and go to Microsoft with him.
Alas, this is an interesting story of internal politics for another time, but it does illustrate just how intertwined AI technology is with investors and other major companies, perhaps ones we don’t want obtaining all of the copyrights available.
The issue of “who” is liable for copyright violations arising due to generative AI has yet to be decided.
Chapter Two of the Copyright Act says that ownership initially falls to the author(s) of the work in question. Since we don’t have much judicial or regulatory direction about AI-created works yet, there’s not a clear rule about who an “author or authors” are for a piece of work (here we are again, debating authorship).
We would consider a photographer the author of their photographs, not the maker of the camera the photographer used. Drawing an analogy, it would seem this opens the door to copyrights for people who input the parameters for a piece of work into AI technology, not to the creators of said technology.
This particular view would equate the person who inputs the parameters for the work to an author and the initial copyright owner for the piece. However, this argument loses weight if we consider the AI creator’s claim to some form of authorship due to the coding involved in the training and the training the AI has undertaken to help it create the piece.
Companies (for-profit and non-profit) could try to claim authorship and, therefore, copyright protections for a piece, and they could do so via user agreements (the fine print we all ignore). If you don’t think this could happen, think again. OpenAI, the creator of ChatGPT, previously did not seem to give users any copyright protections for the output based on their inputs. However, OpenAI has another iteration of their Terms of Use that says “OpenAI hereby assigns to you all its right, title and interest in and to Output.”
Regardless of whether OpenAI says users do or do not have the rights to their work, the Courts will be the ultimate decision-makers on the questions of copyrights.
Copyright Infringement – Does Your Website Content Already Violate Copyright Law?
Perhaps of more concern for our main industry at Blue Seven (law firm content marketing) is the question of copyright infringement by generative AI, especially LLMs like ChatGPT. If you’ve been in tune with legal marketing this year, you’ll know there’s an entire industry that’s sprung into existence offering rapid, scalable content for law firms (and every other industry).
Many websites quickly pivoted. Why, CEOs and CFOs reasoned, should they pay human writers to do something that can now be done for free? That’s a topic for another conversation, but suffice to say, the quality of AI-generated legal content has been less than stellar.
The issue here is that many people jumped to AI and are still jumping ship before knowing whether or not the content produced by AI would violate copyright laws. The debate over whether or not generative AI content infringes on copyrights is raging in public and in the courts. While we understand that website owners with a non-legal background wouldn’t necessarily know much about the potential copyright issues, we do fully expect law firms and legal marketers to anticipate these issues and proceed with caution.
Some have proceeded with caution. Others have bound forward like an F5 tornado through a barn.
Do generative AI programs infringe on copyrights by making copies of existing content to train their LLMs or by creating outputs that closely resemble existing content? That’s the question we don’t have an answer to right now. But we can look at where the winds could take us.
Does the AI Training Process Infringe on the Copyrights of Other Works?
This is a question that, though it needs answering, may not affect a website owner but could certainly affect AI companies pioneering new technologies.
Every complex artificial intelligence model uses specific coding that directs it (the model) to learn. But how do they learn?
AI models like the LLM ChatGPT are revolutionary. It’s great for what it is, at least. ChatGPT is good because OpenAI has trained the LLM off of, well, everything. OpenAI has had many ChatGPT models over the years, but ChatGPT 3 is the model that enthralled the world. ChatGPT 4 was released soon after, and it now has access to the web, whereas the previous version’s knowledge base ended in 2021.
OpenAI has never denied using the works of others to train its LLM. They’ve explicitly said their model learns from many sources, including copyrighted content. OpenAI says it created copies of works it has access to in order to use them (the copies) to train their models.
Is the act of creating these copies to use an infringement of the copyright holders’ rights? The answer to that depends on who you ask.
AI companies argue that the process of training their models constitutes valid fair use and, thus, does not infringe on others’ copyrights. We’ve introduced the term fair use, which needs to be defined in the context of 17 U.S.C. § 107, which outlines four determining factors for determining fair use:
The purpose and character of the content’s use, including whether the use is for commercial purposes or non-profit, educational purposes;
The nature of the copyrighted material;
The amount of substantiality of the used portion of the copyrighted material in relation to the work as a whole;
The effect of the use of the copyrighted material on the potential market for or the value of the work.
Did you know that OpenAI is a non-profit organization? Well, kind of. They transitioned to a for-profit company but are still majority controlled by the larger non-profit. It’s complicated and probably meant to be in order to attempt to claim that they (OpenAI) aren’t using the information for commercial purposes and can claim the content they use through fair use.
In December 2023, Google launched Gemini, their response to ChatGPT. Google says that Gemini will include three sizes and will underpin its Bard program as well as SGE responses. According to the company, Gemini Ultra “is the first model to outperform human experts on MMLU (massive multitask language understanding).” This model combines 57 different subjects, ranging from medicine and ethics to history, physics, biology, and more. With the release of Gemini into an already rapidly growing field, you can be sure the courts, regulators, and legislators will move into high gear to create a framework for regulation.
It seems the direction the conversation is heading, at least politically and in the courts, can be seen in how the US Patent and Trademark Office describes the AI training process by saying, “will almost by definition involve the reproduction of entire works or substantial portions thereof.” The way government regulators are framing this conversation, we can see they are erring on the side of copyright holders.
Do AI Outputs Infringe on the Copyrights of Other Works?
When we examine the fourth point in determining fair use mentioned above, we see where specific issues for website content come in. The major concern, and one we should all be aware of if we operate a business website, is that AI models allow for the production of content that’s similar to other works and competes with them.
There have indeed been multiple lawsuits filed by well-known individuals in the entertainment industry against AI companies and entities. These lawsuits dispute any claims of fair use by the AI companies, arguing that the products of these models can undermine the market (and value) of the original works.
In September 2023, a district court ruled that a jury trial would be necessary to determine whether an AI company copying case summaries from Westlaw constitutes fair use. Westlaw is a legal research platform, so this case will directly affect a company in our particular realm. The court already conceded that the AI company’s use of the content was “undoubtedly commercial.” The jury would be needed, however, to handle four factors:
Resolve factual disputes about whether the use was transformative (as opposed to commercial);
Determine to what extent the nature of Westlaw’s work favored fair use;
Determine whether the AI company copied more content than they needed from Westlaw to train their models;
And determine whether the AI program could constitute a market substitute for the plaintiff.
The output of AI that resembles existing works could constitute an infringement of copyright. If we look at case law, a copyright owner could make a case that AI outputs infringe on their copyrights if the AI model (1) had access to their content and (2) created “substantially similar” outputs.
Showing element one here won’t be the issue as these cases go through the court system. These companies have been fairly open about how they’ve trained their models. It’s element two, showing that the outputs are “substantially similar,” that presents the biggest legal hurdle.
Defining “substantially similar” is tough, and the definition varies across US court systems. In general, we can see the courts have described defining “substantially similar” by examining the overall concept and feel of the piece or the overall look and feel. Additionally, the courts have examined whether or not an ordinary person would “fail to differentiate between the two works” (a comparison between the original and the AI-generated output, which is trained on the original).
Other cases have examined both the “qualitative and quantitative significance” of the copied content compared to the content as a whole. It’s likely that the courts will have to make comparisons like this in court so that a judge and/or jury can make a determination.
Two types of AI outputs raise concern, with the first concerning AI programs creating works involving fictional characters. Imagine Luke Skywalker showing up in a new book about Marco Polo’s adventures. AI could certainly do this, but it would be easier to see this as a copyright infringement.
The second area of concern focuses on prompts requesting that the AI output mimic the style of another author or artist. For example, you can attempt to have ChatGPT craft a criminal defense practice area page in the voice and style of Stephen King. While this would certainly make for an entertaining read, publishing it could constitute infringement, but that is admittedly a gray area right now.
This is a New Era of Digital and Copyright Law
AI companies are preemptively blaming their models’ users for any potential copyright infringement that occurs as a result of their given outputs. As the Copyright Office weighs new regulations for generative AI, they recently published a request for public comments on the new potential regulations (a standard procedure for all regulatory bodies weighing changes to existing regulations).
The public comments and replies thus far give us an understanding of how the AI companies are going to battle this in court. Notably and predictably, Microsoft, OpenAI, and Google all have something to say about this issue.
Microsoft (again, OpenAI’s largest backer with a 49% stake in the company) says that “users must take responsibility for using the tools responsibly and as designed.” The company says that AI developers have taken steps to mitigate the risk of AI tool misuse and copyright infringement.
Google quickly lays the blame on users of the technology by reiterating that generative AI can replicate content from its training but saying that this occurs through “prompt engineering.” Google’s public comments go on to say that the user who produces infringing output should be the party held responsible, not the company behind the technology.
OpenAI flatly says that infringement related to outputs from the technology “starts with the user.” They say that there would be no possible infringement on copyrights if not for the user inputs (nevermind the fact that OpenAI has copied nearly every piece of information, much of it copyright protected, to train its programs).
The Lawyers Tackling Complex AI Litigation
The beauty and beast of the dawning of the age of AI are the legal nuances that have yet to be fleshed out. As we have already reviewed, the concept of authorship and copyright issues are becoming increasingly scrutinized. However, there is also the element of how AI is trained to “learn” how to better answer questions or provide more specific– not necessarily accurate– information.
In an elementary understanding, AI learns by gathering data, also known as other people’s work, into an algorithm. The machine learning system can distribute the information descriptively, predictively, or prescriptively. But who’s work is being used, where is the work going, and how is it being referenced?
We all remember the days of citing sources. Well, AI is far from doing that. Instead, these models are benefiting and learning from people who have worked their entire lives to create beautiful, funny, and charismatic (all the adjectives) words and images that are now being filtered through an algorithm without any mention of where this information is coming from.
From authors to comedians to legal institutes, creators are filing suits against various AI programs on the legal theory that their work is being used to train AI without proper recognition or compensation. AI is exploiting the work of artists and scholars. Lawyers like Matthew Butterick and Joseph Saveri are standing up against prominent AI companies like Open AI, META, and ChatGPT. They are shaping the future world of AI by standing up for the humans who are providing the work in order for AI to learn and adapt.
Like anything in the legal world, all this will take time. When filing a lawsuit, you must present a legal complaint that outlines in short, plain language the facts, their application to the elements of each offense, and relief. Currently, AI programs are being sued for negligence, copyright infringement, unlawful competition, unjust enrichment, and DMCA violations. In fact, a new lawsuit was just filed by Julian Sancton, “and thousands of other writers did not consent nor were compensated for the use of their intellectual property in the training of the AI.”
As recognized in Harvard law journal, even though the lawsuits are compiling, there is no easy clear end in sight. The courts are going to have a hard time distinguishing between AI-generated material, authorship, what is considered public sourcing, and copyright infringement, among other legal theories like templates versus AI-generated outlines.
Eventually, once these lawsuits get past state courts and appeal processes, some cases could land at the feet of the Supreme Court as a writ of certiorari. If (when) that happens, the Supreme Court can deny the petition, and whatever opinion is delivered by the highest state court will prevail.
Or, the Supreme Court will become the final arbiter.
How Will the Government Regulate AI
The idea of the US government, specifically our elected officials, crafting regulations for artificial intelligence is almost laughable. This new technology is far more advanced than “internet things” that came before it, and we’re still living with Internet laws from the 1990s. Alas, the efforts are being made.
Time Magazine has shown that Congressional inquiries into AI are still in their infancy as legislators proceed with caution. Senate Majority Leader Chuck Schumer held a closed-door meeting with the nation’s main tech leaders in September. The goal, according to legislators, is to pass bipartisan AI legislation sometime in 2024, but with the technology evolving so rapidly, this seems like a tall order.
However, Congressional urgency on this subject is clear. Senate Intelligence Committee Chairman Mark Warner, D-VA., told reporters after the closed-door meeting that, “We don’t want to do what we did with social media, which is let techies figure it out, and we’ll fix it later.
A side note, and one that should be of concern, is that the average of Representatives is currently 58.4 years, and the average age of a Senator is 64.3 years. These are folks who, as smart as they may be, aren’t likely fresh on the ‘newfangled’ tech.
Hopping over to the executive branch, the Biden administration has crafted aBlueprint for an AI Bill of Rights. The White House sees the potential challenges posed to democracy with the expansion of unregulated AI into our lives and admits the outcomes could be harmful, though not inevitable.
The Blueprint highlights the need to continue technological progress but in a way that protects civil rights and democratic values. Amongst the prongs of protection outlined in the piece is a stress on data privacy, which ties directly into our copyright discussion. Specifically, the Blueprint says that “[D]esigners, developers, and deployers of automated systems should seek your permission and respect your decisions regarding collection, use, access, transfer, and deletion of your data in appropriate ways and to the greatest extent possible…”
The Blueprint goes on to call for enhanced protections and restrictions for data and inferences drawn from sensitive domains, saying this information should only be used for necessary functions (though “necessary functions” isn’t defined, giving leeway to the tech companies to craft the definition).
The AI lobby in the Capitol is already strong, and it’s growing. Every major tech company in the US has an interest in the outcome of any regulations, legislation, executive order, and judicial decisions related to artificial intelligence.
OpenAI says it “urges the Copyright Office to proceed cautiously in calling for new legislative solutions that might prove in hindsight to be premature or misguided as the technology rapidly evolves.”
These companies and their mega lobbying power will certainly influence the outcomes of any governmental regulations or new AI legislation. This is where we take a “wait and see” approach and hope for humanity to win out.
What the American Bar Association Says
As we wrap this up, we want to examine what the American Bar Association says about AI as this moves closer into our territory as legal content providers. The latest update we posted was in May 2023. The ABA provided a three-pronged approach to AI resolution to ensure accuracy, transparency, and accountability. In August 2023, the ABA created a task force to study the impact of AI in the legal profession.
The task force’s objectives are to explore:
Risks of AI (bias, cybersecurity, privacy, and uses of AI such as spreading disinformation and undermining intellectual property protections) and how to mitigate them
Emerging issues related to generative AI tech
Using AI to increase access to justice
AI governance (including law and regulations, industry standards, and best practices)
AI in legal education
The ABA is responsible for maintaining this code of ethics for lawyers. As a profession (Victoria writing here), we uphold an oath to protect the law. But we also swear to tell on each other. There is no overseer of how lawyers conduct their work. Instead, we rely on the ABA to set the tone as well as our state bar code of ethics.
With the introduction of this task force, we may see an increase in lawyers submitting complaints to the state bar if they have actual knowledge that an attorney is abusing AI to conduct their work. The ABA task force reinforces the importance of using AI responsibly, if at all.
Be Smart About Using AI Content on Your Law Firm Website
The high-stakes conversations surrounding AI and copyright infringement are playing out amongst giants. They are companies, regulators, elected officials, and academics debating the next steps for this revolutionary technology.
We’re just on the sidelines, trying to stay out of the lines of fire. We don’t yet know what AI regulation will look like. Nobody does. What we can almost certainly guarantee is that AI laws will remain in flux and likely be a few years behind wherever the technology is, especially with the rapid advancement of the tech we’re seeing right now.
As you make the decision about how to craft a content strategy for your law firm, construction company, or any other industry, we urge you to proceed with caution. A signature on a piece of new legislation, a change at the regulatory level, or a judicial decision could change everything.
Regardless of where the new era takes us, you shouldn’t take shortcuts that sacrifice the quality of your content, and you certainly shouldn’t make any moves that violate the copyrights of others. Create your content plan wisely with a team that genuinely cares about writing quality and integrity.
Written by Allen Watson and Victoria Lozano, Esq. – Founders of Blue Seven Content
Law firm marketing in the digital age is all about getting the attention of potential clients. How a law firm is able to distinguish itself and its services from other law firms with similar practices is the difference between receiving a steady stream of prospective clients and wondering where the next client will come from.
Well-written SEO content is a vital component in any law firm marketing strategy. Good content is what helps a law firm attract and maintain quality clients. Bad content causes potential clients to click away – if they even see the content in the first place.
The content that goes on a law firm website can’t be an afterthought. Writing quality law firm SEO content is a skill. It has to be thoughtfully tailored to achieve a specific purpose. Content must be interesting, informative, accurate, persuasive, and written with search results in mind. It should be created so it performs consistently over time and produces measurable results.
Pursuing white-label law firm SEO content is a way for law firms and legal marketing agencies to obtain the consistent production of expertly crafted original content written to client-specific preferences.
Blue Seven Content provides quality, well-researched law firm content.
What White Labeling Means
White-labeling is a type of business outsourcing. Outsourcing is a way for businesses to save time and money and still be able to offer high-quality products or services. White-label providers create products or services that other companies can purchase and then brand as their own.
White-label legal content writers are ghostwriters for hire. They have a working knowledge of the subject matter and the research capabilities to create accurate and authoritative content.
The writers receive information about what to write and often who it is to be written for and then produce content that will be owned by and branded as the law firm client.
White Labeling Does Not Mean Generic Reproduced Content
White labeling can describe a generic product that is branded and sold by different companies. However, it cannot describe law firm content because duplicate or very similar content found on different sites is not SEO-friendly. Therefore, each piece of white-label law firm SEO content must be distinctly crafted to the specifications and business practices of individual law firms.
Is SEO Content Still That Important for Law Firm Marketing?
Well-written SEO content is as critical as ever for successful law firm marketing. Content that is easy to read, informative, accurate, and optimized to reach the right type of client is still a key component in a law firm’s overall marketing strategy.
Most people with legal issues are going to begin to search for answers online. According to a recent survey conducted by legal marketing services provider Attorney Sluice, 70% of the persons surveyed said if they needed to find an answer to a legal question, they would first search for the answer online.
About 45% of those surveyed said they would start their search to hire an attorney online either by using a search engine or visiting a social media platform. When asked about the significance of placement in search results, 34% believed the best lawyers were those ranking the highest. Another 12% believed higher search result rankings meant more legal experience.
Law firms wanting to have their content appear before persons with legal questions or needing legal services have to publish content that is going to rank as high as possible in response to targeted search queries. Content that is poorly written or not optimized properly will likely not be seen by those it’s trying to reach, thus wasting a law firm’s valuable time and marketing dollars.
Law Firm Content Must Rank High in SERP to Get Results
Being highly ranked on page one of the relevant search results is the desired position for any law firm content targeting a specific search inquiry. The content must compete with and outrank a lot of similar content in order to achieve a top position. Consequently, close attention must be paid to the specific details that can affect ranking when creating content.
According to the SEO tool suite platform Semrush, the page landing in the number one spot in Google search results has an almost 28% chance of a click-through. The click-through rate drops by about half for the number 2 spot and falls all the way to 2% for content in the number 10 spot. Content that appears on page 2 of the search results or beyond has very little chance of ever being read.
Well-optimized content lets a search engine know that it best meets the needs of a search inquiry by including quality factors that set it apart from competing content. Following are some content creation tips that indicate content quality and can boost search engine placement.
Content should thoroughly cover a topic so it doesn’t leave a reader needing to look elsewhere for additional information.
Tell Google the content is reliable by demonstrating E-E-A-T (experience, expertise, authoritativeness, and trustworthiness).
Make the content unique by incorporating original ideas or examples.
Make sure time-sensitive content is updated to keep it relevant to current searches.
Try to write content at about an 8th-grade reading level so it is easy to understand.
SEO marketing expert Backlinko recently analyzed close to 12 million Google search results to identify factors that correlate with first-page search result rankings. The key findings included the following factors relating to content:
Better link authority (the measure of how many other websites link to your content) means higher ranking.
Content that covers a topic in-depth ‘significantly outperforms’ superficial or incomplete content.
The average Google first page search result contains just under 1,500 words.
Websites that people stay on longer (because of great content!) tend to rank higher.
Why White Label Law Firm SEO Content?
If law firms want to achieve their marketing goals, they need to publish a lot of quality content on a consistent basis. Trying to produce a large volume of content can be time-consuming, costly, and detract from core law firm business operations.
In addition to lots of it, the content needs to have all the pieces so that it ranks well, engages readers, builds trust, enhances brand awareness, drives traffic to a website, and ultimately results in law firm clients. That means the content must incorporate current SEO best practices and be written in such a way that it pulls the reader in and convinces them they have found the solution to their legal problem.
Whether a law firm does its own marketing or uses a legal marketing agency, white-label law firm SEO content writers are specialists who can produce engaging, well-researched, original content in high quantities while maintaining consistent quality.
Law Firms
Digital marketing has become very specialized. To be good at it takes consistent practice and staying on top of an ever-changing digital landscape. It can be a full-time job all on its own. Yet, in addition to practicing law, lawyers also handle marketing in the majority of US law firms. Only about 33% pay internal staff or an outside agency to handle legal marketing.
So, what is the problem with lawyers creating their own content? Well, there can be several problems for the lawyer looking to improve a law firm’s ROI.
Content creation takes time away from practicing law
Content may not be promoting the law firm brand
Content may not be adequately optimized for search engines
Content may not be written to prompt readers into action
Content may not connect with the right readers
Content may not be produced consistently
The bottom line is that it is typically more cost-effective and gets a law firm better marketing results to purchase tailor-made content from writers who regularly create SEO content for law firms.
Legal Marketing Agencies
Legal marketing agencies offer a suite of services to help law firms with marketing. Content marketing is often among them. Initially, marketing agencies may produce content in-house, but as a business grows and demands for content increase, it may make sense to cut agency overhead and use a reliable white-label provider for content creation.
Legal marketing agencies may have the technical prowess to produce fabulous content, but they may be able to scale their businesses more efficiently to meet the demands of clients by outsourcing content production to white-label writers.
How To Choose a White Label Content Provider
A white-label content provider is going to create content that a law firm will be using to represent its business to potential clients. There has to be a fit between provider and client so the content is consistent with how a law firm desires to brand itself.
Some basic criteria that can help determine the best fit when selecting a white-label content service include:
Qualifications/Experience – Visit the website and social media platforms of a white-label content provider. Do you like the content posted by the provider? Are you confident in the abilities of the writers? Do they offer the services you need?
Customization – A good white-label service provider will create content to meet specific client preferences, whether they be stylistic, brand specific, or in order to optimize the content for a particular purpose.
Quality Control – Content is intended to build trust between a law firm and potential clients. Readers expect it to be factually and legally accurate without grammatical errors. How is the content edited? What assurances exist confirming the quality of the product?
Accessibility – How available is someone to answer questions, respond to feedback, and address concerns? What is the level of commitment to client satisfaction?
Transparency – Does the white-label service provider say what they do and do what they say? Are they clear about services and pricing? Are you confident the company operates with the utmost integrity? Will your privacy be respected?
Just as a law firm’s content needs to build trust between the firm and its clients, there needs to be trust between a law firm and its white-label service provider to achieve the best marketing results.
Law Firm White-Label FAQs
How does white-label SEO content specifically address the unique ethical considerations in legal marketing?
White-label SEO content for law firms should be designed with an understanding of legal marketing’s ethical considerations, ensuring content complies with regulations and standards specific to the legal industry. This approach includes creating content that is accurate, informative, and respectful of confidentiality and advertising rules, addressing the unique ethical concerns that law firms face in their marketing efforts.
What are the specific steps a law firm should take to integrate white-label SEO content into their existing marketing strategy?
To integrate white-label SEO content into their marketing strategy, law firms should first identify their target audience and key practice areas, then select a reputable white-label content provider for law firms
that understands legal industry nuances. The next steps involve collaborating with the provider to create a content plan that aligns with the firm’s marketing goals, ensuring the content reflects the firm’s brand voice and ethics, and finally, integrating this content across their digital platforms for a cohesive online presence.
Can white-label content be customized to reflect a law firm’s specific brand voice, and if so, how is this achieved?
Yes, white-label content can be customized to reflect a law firm’s specific brand voice. This is typically achieved through a collaborative process where the law firm communicates its branding guidelines, tone, and target audience to the content provider. The provider then tailors the content to align with these specifications, ensuring it resonates with the firm’s brand identity and appeals to its desired clientele.
Why Blue Seven Content for Your Law Firm White Label Services?
Blue Seven Content writers are a dedicated group of professionals who love creating quality content. Our writers are carefully selected and receive ongoing training to keep their skills on the cutting edge of SEO content creation. The content we produce is well-researched, original, accurate, and designed to engage targeted readers.
All Blue Seven writers have secondary education. Some have legal experience and education. They all have diverse backgrounds and life experiences, giving them the ability to meet the expectations of even the most discriminating clients.
Providing a quality product that gets results for a client is the goal of Blue Seven Content. We are a very detail-conscious bunch and hold ourselves to high standards of performance. Each of our creations must pass through a multi-layered editing process before ever reaching a client’s inbox.
We are discreet about the law firms and legal marketing agencies we provide white-label services for. Our clients appreciate our discretion, and we are happy to respect their privacy.
We value our clients. On those rare occasions when a problem does arise, Blue Seven Founders Allen Watson and Victoria Lozano are quick to respond and work to resolve any differences to the satisfaction of the client.
Grow Your Legal Practice with Blue Seven Law Firm SEO Content
Law firms need to publish a steady stream of great content to attract new clients and retain existing ones. At Blue Seven Content, we can provide law firms and legal marketing agencies with amazing content guaranteed to be authentic and 100% written by human wordsmiths.
Whether it’s practice area pages, niche landing pages, FAQs, or blogs, you can expect high-quality, fairly priced content customized to suit your business needs. Your law firm SEO content solution is only a message away. Reach out. We will be glad to show you what we can do.
A substantial number of people dealing with legal issues turn to the Internet to look for the right attorney to take on their case. This means your law firm’s popularity, credibility, and visibility online have a substantial impact on how successful your law firm may be.
Although blogs for law firms may seem like something you do not have time for, the truth is that having a comprehensive blog with valuable information for prospective clients can not only help generate business but also improve your law firm’s website search engine rankings and help build authority online.
If you hope to get your lawyer blogs and law firm practice area or landing page ranking, it is important to understand the essential ranking factors. Some of these can be handled by your digital marketing company. For example, having high-quality backlinks, fast page loading speed, and core web vitals are crucial. However, none of these ranking factors will matter if your web content leaves much to be desired. In December 2022, Google released an algorithm update that focused on ranking content that more adequately meets user’s needs. The most notable include E-E-A-T and YMYL.
What Is E-E-A-T?
E-E-A-T is an acronym that stands for experience, expertise, authoritativeness, and trustworthiness. Although E-E-A-T is not technically a Google ranking factor, Google and other search engines are more likely to rank pages with strong E-E-A-T. Here is a rundown of how you can utilize these factors to improve user trust, build authority, and create content that converts traffic into leads:
Experience
The content on your law firm blogs should always be high-quality and provide users with the information and subject matter they are looking for. Your blogs should be written in a way that users understand your law firm has first-hand experience in this area of law. One way you can do this is by highlighting your law firm’s case results, awards, and accolades in handling legal issues similar to what your potential clients have experienced.
Expertise
Google is more likely to boost your lawyer blogs in the rankings if users can see that you have the credentials and qualifications to provide the knowledgeable and reliable information they are looking for. Lawyers providing valuable information about their practice areas through blogging is a prime example of topical expertise in action online.
Authoritativeness
Authoritativeness describes your online reputation in the legal community. If your law firm or attorneys are widely recognized as being respected and knowledgeable in their subject matter, the pages accredited to them are more likely to perform well in search engine rankings.
Having a reputable SEO content provider that devotes their efforts toward legal content writing may be the best way to put your law firm on the map. Then, your competitors will help boost your website’s authority by linking back to your content because it provides value to web users. This will help set your law practice up as a leader in the legal marketing industry.
Trustworthiness
Your blogs and web pages absolutely will not rank if they are not deemed trustworthy. Google Quality Raters will consider the factual accuracy of a page and whether trusted sources have been cited, such as legal statutes and government (.gov) pages when determining whether a blog, landing page, or practice area page is trustworthy enough to rank in the top three search results.
What Is YMYL?
YMYL refers to “Your Money or Your Life.” These are topics that could have a significant impact on the reader in some way. For example, information about local car accidents in the news may not be useful to most readers. However, a blog post about how to report a car accident or obtain copies of a crash report would be. The more YMYL content on your site, the better your rankings will be.
Blogs for law firms in 2024 – Start planning today.
What High-Quality Legal Blogs Cover
Most lawyers do not have time to create their own blogs. You are likely not a professional writer – you are a legal representative who needs to devote as much of your attention as possible to your client’s cases. Having a legal content writer craft compelling blogs on your behalf is the answer. Legal writers and content consultants can not only write content that ranks but also offer suggestions on what topics you should cover on your law firm blog.
What to Do’s and How To’s
When you are trying to decide what to blog about, consider what your target audience is searching for. Most often, they are searching for long-tail phrases and keywords that focus on What to Do’s and How To’s. Some examples could include:
How to Deal With the Insurance Company After a Car Accident
What to Do if Police Try to Question You Without a Lawyer
How to Avoid Probate
What to Do if A Client Breaches a Contract
How to Appeal a Denied Social Security Disability Claim
Why Potential Clients Need an Attorney
People dealing with legal issues almost always think about trying to navigate their case without a lawyer. They envision lawyers as being expensive, greedy, and maybe even conceited. Writing blogs about why your readers can benefit from a lawyer will challenge these preconceived notions while boosting traffic and leads to your site.
What to Expect Articles
Many people who truly need a lawyer are hesitant to reach out for help. When you write what you expect articles on your law firm blog, you can help prepare potential clients for what’s to come.
This can give them the confidence boost they need to fill out your contact form or contact your law office directly to schedule a free or confidential consultation and discuss their specific needs. You can even write blogs that focus on what to expect from your attorney fees when costs are holding would-be clients back from contacting your office for help.
Comprehensive Guides
Writing comprehensive guides is another way to build authoritativeness and trustworthiness online. Even someone dealing with a legal issue likely has little to no understanding of the intricacies of the laws and which statutes are going to impact their case. Although these guides should be comprehensive, they should also be written in a way that helps readers easily understand the laws and feel confident that you truly understand what they are going through.
Updates to State and Federal Laws
One of the best ways to blog on your law firm’s website is by writing content that describes updates to state and federal laws affecting your potential clients. For example, in 2023, Florida made major changes to its personal injury statute of limitations and contributory negligence laws. When you notify your readers of these changes, it can help set you apart from your competitors and ensure your readers understand that law changes could have a profound impact on their case.
Thorough FAQs
Frequently asked questions blogs are some of the most untapped and underutilized resources you can offer to your readers. Not only do FAQs give web users answers to questions they may be too intimidated to ask, but Google has an entire section on Page 1 of the SERPs devoted to “People Also Ask,” where your law firm blog could rank as a featured snippet.
The Buzz Around ChatGPT and Why You Should NEVER Use AI to Write Lawyer Blog Content
When you do not have time to write compelling law firm blogs for your website, it may be tempting to turn to AI and ChatGPT to generate these blogs for you. However, we strongly discourage any law firm from utilizing AI products in any way, shape, or form. While many in the digital marketing community have embraced ChatGPT, our team at Blue Seven Content has no preconceived notions about how ChatGPT and other AI programs work or how AI content will impact your law firm’s rankings.
When you use these programs to ask specific queries or write content for a specific target keyword or longtail phrase, it will generate nearly the same response every time it is asked. This is problematic when other law firms across the country are also asking ChatGPT to write the same types of content. Not only will your content be unoriginal, but in many cases, it will plagiarize existing content online, which will have a devastating impact on your rankings.
Furthermore, ChatGPT and other AI models are not always accurate. In fact, at this point in time, they are not updated regularly enough to give accurate information or answers to your readers. For example, when laws are changed, if the AI model has not been updated to reflect these changes, you run the risk of creating content that is factually inaccurate, which would seriously harm your authoritativeness and trustworthiness.
When you do not have time to write content for your law firm website, do not turn to these artificial intelligence programs. Instead, work with a professional legal content writer who will do thorough research and already has an in-depth understanding of the information users are looking for to craft compelling and original content for your lawyer blog.
Connect With Our Wordsmiths at Blue Seven Content Today
Our expert legal content writers at Blue Seven have extensive knowledge and experience writing high-quality SEO content for law firms and law firm websites. Whether you need to build out your practice area pages, are interested in focusing on niche landing pages, or are ready to focus on your law firm’s blog, our wordsmiths know how to write content that is sure to rank.
When you are ready to improve your existing web pages or craft evergreen blog content, connect with our digital content marketing professionals at Blue Seven Content. Complete our confidential contact form or call us to get started as soon as today.
Written by Dianna Mason – Legal and Construction Content Writer
A FAQ section for your website is a great way to create new conversions and leads by improving your SEO, but you need to have the right law firm FAQ topics. When prospective clients visit your page, they will undoubtedly have questions regarding what they can expect when working with you, the services you offer, your attorneys, and how you work. Many of these questions can be covered under the law firm FAQ sections rather than clients having to search multiple places.
Adding a law firm FAQ section on your practice area pages provides a more user-friendly experience for clients. A FAQ section can provide your clients valuable information while saving your law firm resources and time by answering these common questions less often. Below, we discuss how to get started with a FAQ section and how it can benefit your law firm.
FAQs are a great way to improve the reader experience on your law firm’s website.
Benefits of Creating a FAQ for Your Law Firm’s Website
The benefits of your law firm having a legal FAQ section are numerous. Here are just a few of those benefits.
Saves Your Law Firm Money and Time
Your law firm is likely to receive the same questions from prospective clients consistently. If these questions are easily accessible in your law firm website’s FAQ, your staff will save time by not having to respond to these questions.
Improves User Experience
Visitors are looking for easy access to legal information, and you provide that for potential clients when giving them a FAQ section. You can provide a positive experience leading to established trust with potential clients by saving them time and effort when interacting with your website.
FAQ sections on landing pages and blog posts should be easy to navigate and well-organized. You should use logical structure, clear headings, and bullet points to help visitors easily locate any information they seek.
Builds Your Law Firm Website’s Trustworthiness and Credibility
Creating a FAQ can contribute to your law firm’s trustworthiness and credibility. A FAQ section demonstrates your firm’s knowledge and legal expertise in their practice area by providing clients with comprehensive and accurate answers to their legal questions.
Such information leaves potential clients feeling more comfortable with choosing to work with you. Your law firm will have a solid reputation for trustworthiness and credibility when you share some free legal knowledge to prove your attorneys are highly capable.
Creating an Effective Law Firm FAQ
Here are the six steps to quickly creating your law firm’s FAQ.
1. Identify Your Law Firm’s Most Common Questions
Sit with your staff and discuss the questions your clients ask you most frequently. You likely have a good list of questions you should include. But if not, ask your staff to write them down as they come up and update your FAQ with repeat questions.
One tactic may be to research some pinpoint keyword questions that have been typed most often into Google that are relevant to your practice area and add those to your FAQ.
2. Organize Questions by Topic
After establishing the list of questions you want to include, you should organize them by practice area or topic. Doing so makes it easier for potential clients to find the information they are searching for while helping you create a more visually appealing FAQ.
3. Use Easily Understandable Language
The best law firm website content has language that clients can understand. You want the answers to your FAQ to be easily understood by using plain language and avoiding complex legal jargon. It is best to assume that the majority of visitors to your website are not familiar with legal terminology, so keeping it simple will give you the best results.
4. Frequent Updates
You will want to keep your FAQ section updated by adding new questions and by updating any existing answers. Updating your content on a regular basis will help with overall SEO, and potential clients will appreciate that you have provided them with the most up-to-date information.
5. Make Your FAQ Easily Accessible
The location of your FAQ is just as important as the questions you answer. Pick a prominent location on your law firm’s website to add your FAQ. We suggest you link the FAQ in the main navigation bar so that it is visible from every page.
6. Provide Accurate Information
When answering any FAQ questions, you need to be sure your answers are accurate and up-to-date with current practices and laws in your area.
Writing Engaging FAQs for Law Firm Websites
You want your FAQs to be engaging for those who are reading them. The following are some tips you can follow to create an FAQ that will capture the interest of your audience.
Avoid Complicated Legal Jargon
You are trying to answer questions for your clients, and when you use confusing legal jargon, you might further confuse them. It is critical to remember that many visitors to your website have no background in law and appreciate the time you take to use plain language when answering questions.
Answer in a Conversational Tone
When answering your FAQs, you should speak directly to your potential clients rather than writing as though it is a legal paper. Your content will be more engaging and relatable when you use a conversational tone, and it helps you avoid looking haughty.
Use Examples and Visuals
You should consider the addition of relevant media, such as infographics and videos, to help strengthen the answers you provide. This type of information can be helpful in answering the more complex questions your clients may ask. Adding case studies or real-life examples can help boost your law firm’s credibility and make your legal content more engaging for your clients.
Answer Proactively
You should think proactively by considering what follow-up questions your potential clients may ask. By thinking proactively, you can answer anticipated questions, further saving your law firm time and energy by addressing client questions in advance.
Use Professional SEO Content in Your Law Firm FAQs to Boost Conversions
By creating the ultimate FAQ page, you can easily boost the conversion rate of your law firm’s website. By following the above tips, you can attract more traffic both organically and by Google ranking when creating a law firm FAQ. Contact Blue Seven Content to discuss your law firm’s web content needs today. Complete our secured contact form or call us to get started.
Law firm SEO writing is evolving at a rapid pace, with artificial intelligence, ChatGPT, and Google all throwing major curve balls over the last year. But it doesn’t change the fact that your law firm needs content and that content should serve a purpose. Yes, you want to be on page one of Google’s SERP, and you want to pop up in featured answers and SGE results.
A skilled legal SEO writer needs a combination of skills, of which quality writing is certainly the most important. However, there is so much more that goes into a law firm page than just research and writing. There are what we call the “nuts and bolts” of the page that really complete it and have it ready for the client and the intended readers.
Help ensure your great law firm SEO writing also looks great on the page.
Make it an Easy Read
Your page should be easy on the eyes, but this means a few things. A law firm practice area page, blog post, or any other page on the website should, first and foremost, be written in a way that’s easily understandable. The reading level needs to be appropriate for your intended audience, and this could look different depending on many factors, including the types of practice areas targeted and the education level of the website’s usual reader.
Seventh and eighth-grade reading levels are typically appropriate, but you can occasionally bump that up toward the college level. For example, you probably don’t need overly complex language or sentences if you’re a personal injury firm. However, if you handle, say, license defense for professionals such as doctors, financial advisors, or insurance agents, then you can get away with more elevated language.
Moving Beyond the Reading Level
Aside from the reading level of your law firm website content, there are various other ways to help make the reading process more enjoyable for the reader. This includes some easy formatting techniques.
Enough headings. Headings lay out a roadmap for the reader. They break up the page and give the reader a heads up about what’s next, allowing them to skim for the info they really need. You need the right amount of H2s and H3s, and this will vary depending on page length and the requirements of the page.
Shorter sentences. Long and complex sentences aren’t helping anyone. The rule of thumb is to keep your sentences shorter, but you can occasionally mix it up with a compound sentence.
Shorter paragraphs. Keep your paragraphs short for the most part. I know those high school English classes stressed five sentences a paragraph, but three is generally okay. Again, shorter means a person is more likely to read the information.
Bullet points. When the opportunity presents itself for a good bullet list, take it. Think about what your eyes do when they read a webpage. They probably skim, and they probably stop and read the bullets.
Between having the appropriate reading level and properly formatting a page using the suggestions above, you’ll be well on your way to crafting good content for a law firm website.
Get Those Headings Formatted Properly
We previously mentioned headings, and here we are again. Headings get their own heading in this article (SEO dad jokes?).
Your headings need to look right, and that’s not always as easy as it sounds. There are two main types of capitalization styles for headings on a website page: sentence case and title case.
Sentence case. In sentence case, only the first word of the heading and any proper nouns in the heading get capitalized. The following are examples of sentence case used:
Types of compensation available for a medical malpractice claim
How long do You have to file a slip and fall claim?
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Title case. In title case, all words except for articles, conjunctions, and shorter prepositions are capitalized (the last word of the heading is capitalized no matter what). One way to understand this without thinking too much about it is that words with four letters or more are capitalized, while most shorter words aren’t. Proper nouns will get capitalized, as will verbs, no matter their length, so “You,” “They,” “We,” “Do,” “Is,” etc. will get capped. The following are examples of title case properly used:
Types of Compensation Available for a Medical Malpractice Claim
How Long Do You Have to File a Slip and Fall Claim?
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Which Style is Best for You?
The capitalization style you use for your legal SEO content will depend entirely on the preferences of your client. Over the years, I’ve seen the pendulum swing from using sentence case to title case multiple times, and I have clients who prefer each style. Right now, most clients prefer title case for headings. Still, others may prefer that every word in a heading be capitalized. This is something that is easy to get right when you work with a client regularly.
One of the main issues here is to keep it uniform. If you use title case for your headings with a client, always use title case for them. And you certainly don’t want to switch it up mid-page – that just looks sloppy. Before you start working with a client or handling content for your law firm, go ahead and decide how you want your headings formatted. Keep them uniform throughout the website as much as possible.
Choosing the Right External Links
External links are a good way to bolster your law firm website content. An external link to a quality source can help establish the facts of your page in the mind of the reader, adding credibility to your content. External links can also help increase the authority of your website.
However, you can really screw things up if you don’t use good links. Your law firm content writer should focus on reputable sources. We’re talking about looking for good .gov, .edu, or other sources from reputable entities. What you don’t want to do is link to other law firms or places like NOLO or FindLaw. While you can certainly peruse these places for information, don’t link to them on your firm’s website.
For blogs, depending on the topic, you can search for reputable news sources, but that can be tricky. Even though we’re legal marketers, we have to keep current political issues in mind. Half the country hates half of the news sources available, and the other half of the country hates the other half of the news sources. Don’t get mad at me. I just want peace.
Internal Links Back to Your Page
Internal links have to be a part of your strategy. Listen, we’re the content people. That’s all we do, so we don’t know your exact internal SEO strategy. But you’re going to need some internal links on each practice area page, FAQ page, or blog post.
Internal links help bolster your website in the eyes of search engines. They create an ever-evolving map for Google and others to use so they can understand the intent of your website. However, you don’t need to go linking to just any page. Be strategic about it. When you work with a skilled SEO team and content writers who “get it,” you’ll have the right internal linking happening to lead your readers and the search engines on the right journey.
Anchor Text for Links
This may not seem like a big deal for law firm SEO writing, but remember, we’re talking the nuts and bolts. The way a page looks and is formatted matters, and that includes the text used to incorporate internal and external links – the anchor text.
Anchor text has always been a pet peeve of mine. It’s not something you’d ever even notice on a page when it’s done correctly, but you definitely notice if it’s not.
Anchor text refers to the words you use to hyperlink your source into the law firm content page. I think some examples will help best illustrate this (ignore the actual sentence because I go in to look for data). In these examples (not actually linking out, but I’ve made it clear what the anchor text should be), we can see how the anchor text for a hyperlink should be a few words and centered on an area that would seem natural to click. We’ve all seen hyperlinks in just about everything we’ve read online.
Not so Good
When we examine data available from the Pennsylvania Department of Transportation, we can see that there were 40 billion motorcycle accidents last year across the Commonwealth.
When we examine data available from the Pennsylvania Department of Transportation, we can see that there were 40 billion motorcycle accidents last year across the Commonwealth.
When we examine data available from the Pennsylvania Department of Transportation, we can see that there were 40 billion motorcycle accidents last year across the Commonwealth.
Good Example
When we examine data available from the Pennsylvania Department of Transportation (PennDOT), we can see that there were 40 billion motorcycle accidents last year across the Commonwealth.
When you write your page, you don’t need to actually “bold” the anchor text. I only did that so you could more easily see which words were used. Some key rules we try to stick to are:
Don’t link the first word of the sentence (first example above).
Don’t link just a single word.
Link the whole name of an agency or entity if you link some of it (including acronyms at the end).
Don’t link more words than necessary (like example three).
Link relevant words (not like example two).
If you take a minute to read some reputable sources, you’ll quickly see that hyperlink anchor text should look seamless. Check out Investopedia, Forbes, Wired, and others for some good examples.
The Right Tone for Your Call to Action (CTA)
Your call to action can be fairly obvious or more subtle. This depends on your brand personality, the type of firm, and even the type of page. For a practice or service area page, you may want a more clear CTA since, in theory, your reader is there because they need your help for some pressing issue. You should make it clear why you’re the help they need and that they can call you now for a consultation.
However, for a blog or FAQ, you may want a more subtle CTA. You may not even want one at all. Again, it depends on several factors that you need to know before crafting the page. A good call to action is nuanced and examines all of the parameters you and your client lay down.
Get the Law Firm SEO Writing Nuts and Bolts Done Right
Having a good writer is everything. A quality legal SEO writer is worth their weight in gold, but they can turn to silver or bronze if they mess up the page basics. When you work with a content writing team, you want the whole package. Otherwise, you’ll just end up spending valuable time editing an otherwise well-written page.
At Blue Seven Content, we have regular meetings to review all of this and more. All of this is included in the guides our writers receive and in the initial training we provide. Not only that, but each piece passes through an editing phase to double-check all of this before a client gets anything.
We’re ready to help, and we don’t need a long adjustment period to hit the ground running with your law firm or legal marketing agency. Give us a call or send a message today, and we’d be happy to discuss these aspects of law firm SEO writing with you and your team.
Written by Allen Watson – Founder and CEO of Blue Seven Content
Law firms are beginning to explore what the search generative experience (SGE) means for them. Surely, most law firm marketing directors or partners have spoken to their marketing agencies, and there may be some internal panic.
At Blue Seven Content, we only generate written content for law firm websites, so SGE has the potential to significantly affect our business. In fact, if SGE and ChatGPT play out how many in the industry think, we won’t have a business at all.
But I don’t think it’s as bad as people think. So far, as I’ve delved into SGE responses for law firms and law-related queries, I’ve been pleasantly surprised by how it’s working.
When it comes to the SGE results, it doesn’t currently seem like Google is trying to make waves. I typed in “medical malpractice attorney Charleston SC,” after I geocoded my location to Charleston. First, I got the usual SERP results, but there was also a “generate AI response” option for me to press:
When I clicked the AI button, it seemed like it pulled a list of medical malpractice attorneys in the area, and it appeared to reward reviews from various sources (uh oh, back come the directories?). However, what doesn’t seem to play a role in this generative response (yet) are the PPC or organic results you’d usually find on the SERP. They give these as 4- or 5-pack for each search:
At the bottom of the SGE response, there were a few prompts for related follow-up questions, presumably what people typically ask around the same time they are looking for a medical malpractice lawyer:
How long do you have to sue for medical malpractice in South Carolina?
What is the statute for medical malpractice in South Carolina?
What are the limits for malpractice in SC
These types of responses are the norm for SGE when you type in the usual keywords that would bring you to a law firm practice area page. It does not yet give you an automatic generative response – you have to choose to click it.
We should really pay attention to the follow-up queries on the bottom of these responses. These are the type of long-tail keywords that lead to responses we already write answers for, but this gives us an idea of what Google (and readers) want to see.
These types of queries are harder for SGE to even make a coherent response for. What are they going to do – describe what a car accident or family law attorney is? No, I think these queries will remain relevant to the traditional SERP results.
However, the long-tail keyword queries are a different story.
The Law Firm Long-Tail Keywords
I’ve predicted that Google would keep legal queries YMYL, but that may not actually be the case. Of course, this is all still experimental, so I may be proven right. I could just as easily be proven wrong.
So, I decided to delve into general queries such as “steps to take after a slip and fall accident” or “when should I call a lawyer after a car accident.”
I’ve found that these types of searches generate an automatic SGE response. For these queries, we’re getting a response you could expect to find on ChatGPT, except Google can draw from, well, Google. This AI can access the internet.
When you type in these types of searches, the SGE does give you a response, and it does show a 3-pack (4-pack if you scroll right) of pages where it draws its answer from. Usually, these are law firms, but there are other sources, depending on your question.
My immediate questions, and ones that people smarter and with more experience than me are tackling, are:
What makes a page “good” for SGE to draw from?
How do we best optimize for SGE?
I geocoded myself to Charleston, SC, again and typed “steps for a medical malpractice case in Charleston.” I got the SGE answer straight away, above the fold:
You can see a small photo of, supposedly, where the information used to generate the response comes from. Again, I want to know what makes these the “best” pages to use for an SGE response.
Again, we get the same follow-up prompts on the bottom that we got when we looked up the “medical malpractice attorney Charleston SC.”
Below the SGE, we go right into what we’re used to seeing on the SERP, but not sponsored ads. It goes right into the organic search results (my content writer’s heart sings when ads aren’t first), but I also know that so many searchers won’t go beyond the SGE response.
Something funny happened when I typed, “when should you call a lawyer after a construction accident.” I got the sponsored results first, and THEN I got the SGE response in the middle of the page, finally followed by the organic results:
I’m sure these results will be replicated the more I play with SGE queries. Again, Google is experimenting with all of this, and they will try to figure out what works best for the average user AND for them. Google is not going to throw away revenue, so having the sponsored results show up first shouldn’t surprise anyone.
Do We Already Know How to do This?
As I think about law firms and search generative experience exploration, I was curious as to how this would work when I entered the keywords that Blue Seven Content usually ranks well for anyway. First, I typed in “law firm practice area pages”:
We already ranked second in organic for this keyword (on most days), and we show up in the SGE as well. Look what happens when I expand the SGE result:
When I expand it out, Blue Seven ranks number one in the SGE response. Now, the results don’t show the meta description that we have for that page, but that’s not surprising. Google has a way of looking at your meta and ignoring it anyway, so there’s that.
I did the same with “law firm FAQ pages” because we’re frequently number one with that search. Here’s the result:
Here, we show up number one in organic SERP and number one and two in the SGE response:
We Still Have ChatGPT to Deal With
As I’ve noted multiple times before, ChatGPT is a “threat” to us legal content writers. Not legal marketing agencies, though. Legal marketing agencies that handle all of a law firm’s online marketing will always be around, and they’ll adapt. No, it’s the content writers who have to worry.
But do we?
Okay, maybe some legal content writers have to worry. The ones who can’t produce content better than ChatGPT are certainly on the chopping block. But that was always going to be the case. What I think will happen, as I’ve said before, is that ChatGPT has had its sugar rush. It’s given the industry a high (or a bad trip, depending on what your role is).
But as I’ve toyed around with Google’s SGE, I’ve seen that good content matters. Google is meeting AI in a way that (1) provides simple answers that users are looking for and (2) seeks to maintain the main revenue driver for the platform – ads.
For now, SGE results are generally pulling answers from well-ranking organic content that already answers, or closely answers, the search query. Could SGE end up pulling content that someone generated with ChatGPT and published? Yes, of course. But not if that content isn’t better than what’s already out there.
Currently, ChatGPT has many flaws. Phantom court cases and rulings. Massive plagiarism. Predictable writing that reeks of AI. Zero human touch.
And, of course, there’s the issue of what happens to content online when ChatGPT gains access to the internet (it’ll happen eventually) and begins learning new stuff based on content people have generated using ChatGPT. It’s a self-feeding loop with little new input from actual humans.
Content degradation is waiting to happen.
Was there content degradation with human legal content writers consistently regurgitating each other? Of course there was. This is why I’ve said I’m grateful to ChatGPT for snapping us (at least Blue Seven) out of any comfort zone we may have fallen into.
We have to constantly improve. We have to be better content creators, thinkers, researchers, and writers. Writers have to be better than the silver bullet LLMs that many (lazy) marketers think will be their golden ticket.
With my intro research into SGE responses to legal queries, I’m positive that quality, human-written content will reign supreme. Humans can and should use the tools available at their disposal, much like SEOs use Ahrefs, Semrush, and Clearscope. They should use tools like editors use, including Copyscape, Grammarly, or Hemingway. These technological advancements didn’t kill the SEO or the editor, and those who are good at their craft don’t completely rely on the tools. Because they are tools used to build the larger product – a good piece of writing.
Law Firms and Search Generative Experience (SGE) – My Take for Now
I think SGE will seek to answer basic queries with assistance from results that already rank. Perhaps this will go to paid results eventually, but Google is drawing from organic results for now. Ranking in SGE will be more competitive because it’s taking from 3 or 4 organic sources now, then the rest of the SERP responses appear.
Who knows what this will look like in six months or a year, but I don’t think it’s the death of the legal content writer. I think it’s the beginning of a new search experience, and we have to adapt. What we’re adapting to is still up in the air. How will law firms respond to search generative experience? Stand by, we’ll be back for more.
Written by Allen Watson – Founder and CEO of Blue Seven Content