March 2024 Google Updates – What It Means For The Blue Seven Approach

In early March 2024, Google began rolling out the latest updates in its ongoing mission to provide searchers with the most useful information and not the self-serving clickbait created primarily to achieve higher search result rankings. 

The updates focus on two main areas. Changes are being made to the core ranking systems to better distinguish and filter out unoriginal content. Spam policies are being improved in order to keep the lowest quality content out of Search.

For human content creators, the update is somewhat encouraging. It means human input and oversight are still highly valued contributions to content creation. And though Google does not have a problem with AI-generated content per se, it does have a problem with people trying to manipulate its systems with crappy content. 

March 2024 Google updates could affect law firm content.
Should you keep calm and stay the course if your content is genuinely helpful? Or panic and switch gears?

Google Search March 5, 2024 Updates

Generative AI has provided some new opportunities for spammers and some new challenges for Google to respond to. In 2022, Google began refining its ranking systems to better identify helpful content and provided guidance about the kind of content it was looking to reward. 

The March 2024 core update and new spam policies are just a continued refinement of Google’s systems in the attempt to deliver useful, high-quality content to searchers. 

1. Filtering Out Low Quality, Unoriginal Content from Search Results

Several times a year, Google makes fairly major changes to its algorithm and other systems used to identify and rank content. These changes are called core updates. Google has advised the March core update will involve several core systems and will be more complex than previous updates. 

At this point, Google will only say that the innovative signals and approaches that are being used to enhance the core systems mark an evolution in how the search engine will identify helpful content going forward.

A new FAQ page has been put together to help explain the changes. It doesn’t contain a lot of new information, but it does indicate Google will be focusing on content originality and trying to make sure users are left with the feeling they’ve had a satisfying experience

Because of the complexities involved, the rollout of the March core update is anticipated to take about a month. Google says to expect fluctuations in ranking during the integration process, but no action is required by those who have been producing helpful, reliable, people-first content. 

2. Identifying and Penalizing Websites Hosting Spammy Content

Google’s spam policies detail some of the types of content and practices that can result in lower rankings or in having content completely removed from Search. Google fights spam with both automated systems and manual human review and has indicated it will be using manual review to target sites violating the new policies. 

The March update added three new spam policies in response to growing trends Google was observing. 

  • Expired domain abuse
  • Scaled content abuse
  • Site reputation abuse

Expired Domain Abuse

Expired domain abuse is the practice of purchasing expired domains and leveraging their optimization advantage to promote content that may have nothing to do with the content produced by the previous owner. The practice can mislead users into thinking the new content is affiliated with the expired site. 

Scaled Content Abuse

Scaled content abuse occurs when large amounts of content are created with the intention of manipulating search results rather than providing useful information to searchers. Such content may but need not necessarily be created by AI. Of particular interest to Google is content that lures a searcher to click by promising an answer to a popular question and then fails to deliver the relevant information. 

Site Reputation Abuse

Site reputation abuse involves the publication of third-party content with little or no oversight by the hosting website, allowing the third-party content to piggyback on the host site’s better ranking signals. The third-party content may have little to do with the host site’s main purpose and offer minimal value to users. 

Google provides a few non-exclusive examples of what it will consider site reputation abuse as well as some examples of the type of third-party content that will not be considered spam. The more valuable the content is to site users and the more involvement by the hosting site, the less likely third-party content will be found to violate spam policies.   

Possibly because the practice of hosting third-party content is fairly widespread, Google will not begin enforcing the new policy until May 5, 2024, to give site owners an opportunity to make any necessary changes in order to comply. 

Google’s Stand on AI-Generated Content

Back in February of 2023, Google offered guidance about AI-generated content. The search engine clarified that it is looking for quality content no matter how the content is created. Original, people-first content demonstrating experience, expertise, authoritativeness, and trustworthiness (EEAT) will be rewarded by Google’s ranking system, whether written by people or machines. 

However, Google is well aware that machine-made content without human oversight can be unreliable and unoriginal. Updates continue to emphasize the need for significant human involvement to ensure AI-generated content is written to Google’s standards and does not violate any of the spam policies. 

What the Google Updates Mean for Low-Quality or Spammy Content

So, what is a website owner to do? Regarding the core update, acclaimed SEO expert Lily Ray recommends not overreacting to any early fluctuations in traffic as Google begins implementing the changes. Try to wait until everything has been rolled out because Google may need to course-correct mid-way through in order to initiate the changes it wants to make. 

For sites that may be or already have been penalized for violating the new spam policies, the best thing to do to try and save the site is to own the violation, figure out a new plan to try and get on Google’s good side again, and then apply for reconsideration. Second chances aren’t guaranteed so it’s best to be thoughtful and sincere in the reconsideration request. 

What the Google Updates Mean for High-Quality, Useful Content

The good news is that owners with helpful, reliable, people-first content on their sites should not have to do much of anything to make sure they are in compliance with Google’s updates. If the content on your site has always been high quality and useful, then you aren’t likely at risk of lower rankings or a spam violation. 

At Blue Seven Content, we aren’t worried about the content we produce for our clients. All of our content is generated by humans who are intimately familiar with producing the kind of content Google wants to reward. Because Blue Seven focuses on content quality, originality, and engagement, our approach never has to vary much, no matter what changes Google decides to make. 

Written by Mari Gaines, JD – Legal Content Writer

How SEO for Personal Injury Lawyers is Evolving

Personal injury lawyers are working to be seen in a market with over 425,000 law firms nationwide. A well-optimized online presence is needed to ensure your law firm stays competitive in its field. Search engine optimization SEO for personal injury law firms can help place your firm as a top point of contact for people needing legal help.

The online marketing and SEO world changes all the time, so it is crucial you work with a company that focuses on the full picture and keeps up with changes and trends. At Blue Seven Content, our legal writers are constantly shifting to keep up with Google search updates, including their latest roll-out of SGE: Search Generative Experience. Read on to learn more about how SGE can change how prospective clients could see your law firm’s personal injury lawyer content and how our writers can maximize this experimental search experience.

  1. What Is Personal Injury SEO Content?
  2. Why Does SEO For Personal Injury Practice Area Pages Matter?
  3. What is SGE?
  4. How Does SGE Affect Personal Injury SEO?
  5. Optimizing SEO for Personal Injury Content
  6. Some Final Questions About Personal Injury SEO Changes
  7. Keep Your Personal Injury SEO Updated in This Evolving World
Personal injury lawyer SEO remains in a constant state of change.
SEO always changes, but don’t get stuck at 2023 changes when 2024 changes come knocking.

What Is Personal Injury SEO Content?

Personal injury SEO content involves effective search engine optimization strategies to make personal injury law firm websites appear at the top of search engines like Google. This is accomplished by incorporating relevant personal injury keywords into your personal injury SEO content pages, such as law firm social media posts, landing pages, personal injury blogs, and service pages. Together, these strategies can help your law firm website be visible on search engine results pages (SERPs) when a query is made by prospective leads using the specific phrases you ranked for.

Personal injury SEO is the process of improving your website ranking in search engines to increase the organic search traffic to your firm’s website. Blue Seven Content writers provide not only relevant keywords but high-quality content for the needs of your prospective leads. With the personal injury market being flooded and technology evolving continually, you need law firm content writers who are shifting equally with these changes.

Why Does SEO For Personal Injury Practice Area Pages Matter?

Due to the sensitive and urgent nature of personal injury cases it is vital that personal injury lawyers be easily accessible online. When your website appears on the first page of Google’s search results, your law firm is in the top 90% of web traffic. On the other hand, if your website does not appear on the first page, your law firm may be invisible to the majority of your potential leads. Read on to learn how Blue Seven Content can help you achieve this goal.

Begin With a Strong Foundation

Before focusing on how personal injury lawyer SEO is evolving, it is crucial to evaluate your online presence to best understand your audience. Blue Seven Content will thoroughly evaluate the design of your website, the content quality, mobile friendliness, current user experience, and how you currently rank in searches. This paves the way for changing your SEO strategy, tailoring personal injury lawyer SEO techniques to meet the unique needs of your prospective leads and the goals of your law firm.

Understand Your Target Audience 

It is important to understand who your target audience is. Knowing who your potential clients may be, the language they are using for searching, and what specifically they are searching for is a critical strategy for SEO success. Understanding these key points will shape how you create your content and which keywords you will select to ensure your online presence resonates with the very people you are aiming to serve.

Determining your target client means you must consider factors such as the specific circumstances leading to the need for personal injury services, location, gender, and age. Blue Seven Content will analyze the data from your social media platforms and web pages to evaluate the behaviors and interests of your audience. Remaining up-to-date on common personal injury cases and current trends can greatly refine your target audience.

Analyze Your Competitors 

While it is crucial to know your audience and how your own law firm page is performing, it is equally important to look at your local competition. Personal injury lawyer content SEO is highly competitive and worth the investment to utilize top-talent writers who specialize in SGE and SERP optimization for creating content that attracts personal injury clients to your website rather than the competitors.

Blue Seven Content will evaluate:

  • Blog content and articles
  • Practice area pages
  • FAQ pages
  • Social media
  • Lawyer profile pages
  • Videos 
  • On-site client testimonials
  • Off-site client reviews
  • Backlinks

Keyword Targeting and Research

With the rollout of SGE, keyword search relevance is even more important for personal injury SEO content. Identifying the phrases and words that potential leads use when they search Google is a priority for keyword research. “Car accident lawyer” or “Personal injury attorney” are traditional keywords that tend to be broad yet highly competitive. These keywords are critical since they align with the most commonly searched terms, but they are also incredibly competitive.

Our team of writers carefully crafts the keywords that match your practice area using specific words and phrases that will enhance your personal injury SEO content. These phrases are targeted towards specific locations and queries and are generally less competitive. By capturing a more niche audience, these search terms result in higher conversion rates and engagement.

What is SGE?

SGE, search generative experience, is a program that uses AI-based technologies, including machine learning, deep learning, and natural language processing. Search engines utilize these technologies to understand how a user searches queries, processes relevant content, and formulates an appropriate response.

Google provides users with a quick overview of a user’s query without getting too complicated or detailed. This can easily alter what the user sees when searching for specific topics.

Additionally, as an experimental program, Google’s new search options are not perfect and can easily generate misinformation for users. Disclaimers are posted saying, “Generative AI is experimental. Info quality may vary” or “This information does not constitute medical advice or diagnosis.”

How Does SGE Affect Personal Injury SEO?

Generative AI can have pros and cons on SEO for personal injury law firms. Here are both the benefits and disadvantages of SGE:

Organic Traffic of SEO

Organic traffic could be reduced through the use of search generative experience. However, it could also generate leads with a more likely chance of converting.

The cons of SGE on traffic can come when users seek most of their needed information from AI-created summaries, which prevents them from clicking through to pertinent websites such as yours. For instance, if the response created by SGE is overly detailed, the user may choose not to click on the webpage that created the original information the AI was referencing. Though Google still cites them as the original sources, the high ranking value may decrease for “what is” queries.

SGE may not be all that bad, though. The leads driven to your website by SGE could be of higher quality. While traffic may decrease for basic queries, many people still require research that is more in-depth than what is generated by AI. This means that users who do visit your page will be well-informed and prepared to convert or engage in some way. Fortunately, traditional search results will remain available underneath these results to users who have opted-in to SGE responses.

Optimizing SEO for Personal Injury Content

In-depth research by Blue Seven Content has found many ways to optimize for SERP and SGE queries. The first result of our research is that the most common and simple phrases used in SEO writing may not be the way to go for ranking in search engines. Using more detailed keywords will result in users more easily finding the pages they need rather than a plethora of unrelated content.

We have also found that SGE, like traditional searches, is focused on providing users with helpful and relevant content while making the experience easier and faster overall. 

Natural language is best recognized by SGE and SERP pages, which can only be done through the use of high-quality SEO writers. Blue Seven Content writers excel in their research and writing skills to provide personal injury law firms with the ultimate SEO pages. Without high-quality content that provides users with vital information, your firm will not be viewed as an authority in your field, causing potential leads to look to competitors.

Some Final Questions About Personal Injury SEO Changes

What are the specific challenges of using SGE for personal injury law content, and how can they be overcome?

The specific challenges of using SGE for personal injury law content include ensuring the content is detailed enough to meet the new search technologies’ requirements for depth and relevance while also being accessible to the average person. Overcoming these challenges involves creating high-quality, informative content that addresses the specific queries and needs of potential clients, using clear and concise language, and optimizing for both traditional SEO factors and the capabilities of SGE to recognize and rank valuable content. Now, do we know which factors SGE will use to “rank” pages? Not really. Nobody does yet, and as with traditional SEO, it will continuously change.

Will SGE become the main way people find law firms in the future?

While it’s not definitively stated that SGE will become the main way people find law firms in the future, the adoption of advanced search technologies like SGE indicates a significant shift in how search engines operate and how users interact with them. Given this trend, it’s reasonable to anticipate that search experiences utilizing SGE or similar technologies could play a major role in how potential clients discover law firms, emphasizing the importance of adapting SEO strategies to these evolving technologies.

Keep Your Personal Injury SEO Updated in This Evolving World

Staying ahead of the SEO curve is the only way to keep your law firm seen when the market is flooded with personal injury lawyers who are fighting to make it to the top of search engine rankings. Personal injury lawyers need to use a company that is an expert in SEO writing if they want to stand out in an overly crowded digital landscape. Our team of writers aims to establish your law firm as a personal injury law authority, attract more leads, and greatly enhance your visibility online.

If you want to take your personal injury website content to the next level, Blue Seven Content is ready to help. Our writers utilize comprehensive SEO tools that will be tailored to the unique needs of your personal injury law firm. Discover what our team can do for your personal injury lawyer content by visiting our website today and filling out our quick contact form.

Written By Dianna Mason – Legal Content Writer

Law Firm Blogs – 3 Tips for Making Content Your Readers Need

Search the phrase “law firm blogs” in Google, and hundreds of millions of results will come up. Making your law firm blog content stand out among these results is important. If you plan accordingly, you can produce content that engages, inspires, informs, and educates your target audience. On top of that, your content is likely to generate web traffic, leads, and revenues. It can also help distinguish your firm as a thought leader. 

Of course, blogging for law firms is rarely simple. You have the option to go with AI legal content marketing, but ChatGPT and similar technologies offer no guarantees. Plus, if you want personalized law firm blog content, AI cannot deliver exactly what you want. 

Outside of AI, you can go it alone with your legal firm blogs. This requires time, energy, and resources you may have to take away from other areas of your operations. This can hamper your ability to serve your clients the way you want. 

Ultimately, hiring professionals is the best option for blogging for law firms. If you have an experienced law firm marketing agency team at your side, you are well-equipped to produce high-quality content that lines up with your firm’s expectations. Perhaps most importantly, you will have no trouble making the content your readers need exactly when they need it.

Focus on your reader. The rest will fall into place.

Tips to Make Law Firm Blogs Your Readers Need

1. Relate to the Reader

According to research, there are more than 600 million blogs across the internet. You can create a blog for your legal firm in just minutes and start producing posts right away. But just because you create content does not necessarily mean your readers will get value out of it. 

How well your content relates to your readership often dictates its success. For example, if you want law firm blog posts for car accident victims, you probably do not want to focus on premises liability lawsuits. Instead, you want timely, relevant, and accurate content that explains why readers should contact your firm if they need an auto accident firm. 

To make your blog post content relatable, consider your target audience and why website visitors will visit your site in the first place. From here, you can craft posts that explain why your visitors should care about your firm and all it offers. If your messages resonate with audience members, they will get value out of them. This means members of your audience will follow up with a phone call or email or respond to any other call-to-action you include in your posts. 

Displaying empathy makes a world of difference with blogging for law firms, too. If you know your audience members, you can empathize with them and their needs. You can produce content that shows readers you care and want to help them. This can help distinguish your firm and its blog posts from the competition. 

Along with these things, look for the best law firm content writers to produce your content. These writers will learn about your firm and its target audience. Next, they will provide content that hits the mark with your readers. They will also make sure your content establishes your firm as a trusted partner for legal services.

2. Go Beyond Artificial Intelligence

ChatGPT and similar artificial intelligence technologies are tools — not solutions. They can help with blogging for law firms. However, if you rely exclusively on these tools for blog posts, your audience will eventually notice. At this point, the content you produce may actually hurt your chances of building trust and growing your firm. 

There are many opportunities with AI tools in the legal sector. At the same time, generative artificial intelligence challenges are making it difficult for many firms to get the most value out of these tools. These challenges include:

  • Lack of Legal Data: Firms often place restrictions on the data used to train AI models. 
  • AI “Hallucinations”: Some AI models are known to “hallucinate,” i.e., generate misleading or incorrect results. 
  • Copyright Violations: There is a risk of producing law firm blog posts that violate copyright laws.  

Do not leave anything to chance with your blog posts for law firms. If you want to use AI, do so only for research and analysis. AI tools can help you identify opportunities to improve your existing blogs or generate ideas for new ones. Conversely, if you rely on them solely for blog content, the damage can be significant. If you are not careful, your AI-generated blog posts may compromise your firm’s reputation, lead to revenue losses, and cause other long-lasting harm. 

And remember, the goal of your content is to make it valuable to your readers. AI may help you produce content in just seconds, but it cannot personalize your blog posts to your target audience. To create blog posts that speak to your audience, hire professionals. 

For instance, you can partner with a law firm blog post marketing agency that understands how to quickly come up with FAQ topics. This agency has writers on staff who want to work in lockstep with you to achieve your content marketing and blog post goals. These writers will do everything within their power to produce the best content for your firm. They will make sure your content is relatable, easy to understand, and delivers your desired results. 

Your law firm blogs can serve as more than just website content — you can use sentences or sections from your posts on X (formerly Twitter), Meta, LinkedIn, and other social platforms. 

As an example, you write a blog post on law firms in the United States and include reasons why a reader should hire you over other options. In your post, you include the following sentence,

“According to the American Bar Association (ABA), there are 1.3 million lawyers in the United States.”

This nugget provides useful information, as it tells a reader just how many attorneys are accessible nationwide. It also opens the door to producing compelling social media content.

Here is an example of a social media snippet that encompasses this stat:

According to the American Bar Association (ABA), there are 1.3 million lawyers in the United States.

At [Your Law Firm], our attorneys stand out from the pack. Here are some of the reasons why: link to your blog post

Social media snippets are easy to find. Just think about your target audience as you re-read your blog posts. Then, you may find some sentences or sections containing meaningful content you can easily share on your social channels. Use this content as the basis for a social media post. 

As you share social media snippets, track your results. If you find your snippets drive engagement, continue to use them. On the other hand, if you see your nuggets are not working as well as you would like, now may be a good time to revamp your law firm’s blogging and social media strategy. 

If you want help with social media snippets and blog post content, you have options. One of the best routes involves hiring a law firm marketing agency. This gives you access to a team of content writers who know the ins and outs of social media and blogging. As these writers create your content, they will account for your social channels. When your blog posts are ready, they can publish them to your site — and use social media nuggets to promote your posts and your firm. 

Get Started with Blogging for Law Firms

Producing reader-friendly content is usually easier said than done. Multiple options are available to help you generate best-in-class law firm blog posts. But only one can help you achieve the optimal results. 

ChatGPT and other AI tools are fast and easily accessible but will not always produce accurate content for your law firm blogs. They cannot deliver personalized blog post content, either. 

Alternatively, you can generate blog posts on your own. This requires you to spend time writing and editing your posts and making sure they align with your firm’s mission, values, and goals. Yet, the time, energy, and resources you commit to creating blogs can cut into your day-to-day work. It may ultimately impact your customer satisfaction levels and bottom line, too. 

For law firm blogging, nothing beats the skills and expertise of a legal content writer. This is due to the fact that law content writers have a simple goal: to produce content that delivers value to your legal firm and its target audience. 

By working with a team of legal content writers, you can produce content that lines up with your readers’ expectations. You have the opportunity to share your ideas, opinions, and feedback about the legal blog posts you want. Or, you can let writers offer blog suggestions, recommendations, and tips. In either scenario, you are assured of getting top-notch content that provides value. You may even be able to get social media nuggets that go viral. 

At Blue Seven Content, we offer a wide range of legal content services to law firms across the country. We can provide you with a steady stream of law blog posts — with no AI necessary. To find out more, contact us online or call us at (843) 580-3158. 

Written By Dan Kobialka – Legal Content Writer

AI Legal Content Marketing – Where Do Human Writers Stand?

Let’s face it. Law firm content marketing is a lot of work. The prospect of having to manually create quality legal content on a consistent basis can seem daunting. So, what a welcomed relief to discover AI content writing – right? When ChatGPT first came on the scene last fall, AI legal content marketing seemed like the perfect solution to the need for humans to write legal content.

But what at first seemed like a revolution in the way legal content could be written has a year later given way to a more realistic evaluation of how generative AI (GenAI) can be used in creating content for law firm websites. 

AI law firm writing is not bad. In fact, some of it is pretty darn good. However, as time goes on, GenAI content can become like copies of copies, producing content that is duller, more diluted, and less accurate. And to think AI-generated content can take the place of human-written content is to deny the natural ability humans have to connect with other humans by offering unique perspectives and relatable stories. 

  1. AI Law Firm Marketing with ChatGPT
  2. Legal and Ethical Considerations with AI Legal Content Marketing
  3. How AI Law Firm Marketing Could Get Ugly
  4. AI Content Writing and Google’s Helpful Content Guidelines
  5. Why There is Still a Place for Human Writers in AI Legal Content Marketing
  6. Connect with Your Clients with Blue Seven’s 100% Human Written Law Firm Content

AI Law Firm Marketing with ChatGPT

ChatGPT is an AI model that is able to interact with users in a conversational way and produce human-like text responses, often in seconds. ChatGPT was initially trained on massive amounts of internet-sourced data current only up to September 2021. As of September 2023, ChatGPT has the ability to browse the internet for up-to-date information. For law firms, ChatGPT and other GenAI platforms offer ways to improve efficiency, reduce costs, and create a better client experience. 

In its current iteration, ChatGPT is already a useful assistant for lawyers and law firms when used appropriately. It is able to quickly and accurately summarize large documents into desired formats. It is a great starting point for drafting forms and templates. It can generate useful ideas to help attorneys with legal strategies. AI can create emails, social media posts, and copy for use on websites. The technology will become even more useful to the profession as legal technology providers incorporate it into their specifically tailored products.  

Good as it is for some uses right now, GenAI cannot replace the need for significant human involvement to guarantee, at a minimum, content accuracy and originality. As some attorneys have found out, legal content written by ChatGPT is not a finished product and should always undergo final revision and editing by human writers. 

The legal marketing realm looks different now than it did a year ago because of artificial intelligence models like ChatGPT.
The legal marketing realm looks different now than it did a year ago because of artificial intelligence models like ChatGPT.

In many instances, GenAI can create adequate content that provides accurate information. ChatGPT also uses a type of natural language processing, allowing it to understand context and maintain conversation flow to provide more natural responses and build on previous conversations. However, it is not able to create better or beyond the data it learns from. 

ChatGPT can’t write with personality. It can’t write from experience. It can’t express an opinion or formulate original ideas. There is a generic quality about AI legal writing that can make it land flat with readers and make it hard for search engines to distinguish from other AI generated content on the same topic. Only human writers can add the flavor that engages readers and connects with them on a personal level. 

Law firms that incorporate AI into their practices should have a basic understanding of the potential legal and ethical issues that could arise. The American Bar Association (ABA) reminds lawyers the use of AI in a legal practice can raise ethical issues with regard to:

  • Confidentiality
  • Competence  
  • Practice Management
  • Honesty

At this point, there are still more questions than answers, but practitioners should be aware and educate themselves on how the use of AI as a legal practice assistant has been addressed within the jurisdictions they practice. 

Using AI-generated content may also raise legal issues regarding copyright infringement. The way ChatGPT and other GenAI programs learn and create content has the potential to violate copyright laws. The AI training process involves making digital copies of existing works on the internet. 

The works are copied without the permission of the copyright owner, who is guaranteed exclusive use. AI companies are arguing that the copying constitutes an allowable ‘fair use’ of the creator’s work. Copyright infringement may also occur if the AI-generated content is too similar to the work it copied.

There have been no legal determinations as copyright infringement cases are just starting to make their way through the courts. A report by the Congressional Research Service (CRS) addresses the questions about how AI content writing might infringe on copyrights and suggests Congress may wait for some guidance from the judicial system before deciding if additional legislation will be required. 

How AI Law Firm Marketing Could Get Ugly

How would you feel if you had spent 10 years building your law firm website with quality human-written content and someone downloaded your sitemap to use GenAI to mass produce content based on all your page titles, hijacking your website traffic in the process?

A recent Hubspot blog article discusses how AI was used to generate content from copied page URLs that was just different enough from the original content to pass Google’s duplicate content filters. One of the reasons this type of unscrupulous content marketing strategy was successful (for a while, anyway) was that the content being written was largely instructional and didn’t lend itself to much insight or variation.

Hubspot’s director of Global Growth, Aja Frost, says AI would have a much harder time duplicating content that communicated tone, interpretation, perspective, or experience – all contributions humans bring to content writing. 

AI Content Writing and Google’s Helpful Content Guidelines

It remains to be seen how human-written content will fair against GenAI content in search engine results. Google has made it clear that how content is created will not be its focus going forward. The quality of the content itself will determine how it is indexed and ranked. 

Google’s Helpful Content System was introduced in an update in August 2022 as a guide to help content creators produce better content. The algorithm rewards content that is helpful and focused on people rather than search engines. There have been a couple of updates to the original guidelines – the most recent coming in September 2023. 

A noted change in the recent update was the preference for ‘content created by people, for people’. The language of the guidelines now reads ‘content created for people’, indicating Google will not reward or penalize content for the source of its creation. 

Though Google may no longer explicitly favor content produced by humans, its guidance for creating helpful, reliable, people-first content suggests that well-written, human-created content might still be more favorable. When talking about page quality, Google is looking for content that is original, provides insightful analysis or interesting information, and adds substantial value as opposed to merely rewriting sourced information. In other words, Google is looking for something unique as a way to distinguish similar content. 

In pointing out indications of the kind of search engine-first content to avoid, the guidelines provide content creators with some questions that can be used to evaluate their content, including the following two:

  • Are you using extensive automation to produce content on many topics?
  • Are you mainly summarizing what others have to say without adding much value?

Bland, dull, mass-produced content that doesn’t offer anything new is not going to perform well in search engines and is just not a good way to stand out from the crowd.  

Although as content writers we hate to admit it, AI is going to replace the need for human writers to produce some types of simplistic, repetitive content. But, AI does not have the capability to generate more complex writing projects requiring analysis, creativity, perspective, or opinion. For distinctive writing and fresh ideas, skilled human writers will continue to be in demand. 

In most cases, AI will just assist human writers with time-saving functions such as generating ideas, creating outlines, and doing research. Human writers will still need to make sure the content is helpful, reliable, and people-first. 

With legal content, there will always be the need for significant human involvement to make sure the content provides up-to-date information gathered from reputable sources without plagiarizing other content. By the time AI-generated legal content is checked and appropriately edited to ensure accuracy and search engine receptivity, a human writer might as well have done it right the first time. 

Human-written content may also be more appealing to potential clients who are considering hiring the legal services of a law firm. A major purpose of legal content marketing is to establish authority and build trust. When contemplating AI legal content marketing lawyers need to consider reader expectations. 

  • Do people reading content on a law firm website have the right to know how the content was created?
  • Do readers of law firm website content want to know how it was created?  
  • If readers found out the content was created by GenAI would that increase their confidence in a law firm or its attorneys?  

Google’s position is that how content is created should be revealed to users when users would have a reasonable expectation of knowing how the content was produced. 

AI models can create content that sounds good but is not factually accurate. This is known as ‘hallucinating’ and has gotten a few lawyers in hot water for relying on GenAI content without verifying the information. 

As the result of some lawyers’ misplaced reliance on legal authority made up by ChatGPT, several courts are now requiring attorneys to disclose the use of GenAI in documents submitted to the court. As the use of GenAI continues to grow and develop, it is likely that standardized rules will be established regarding the use of AI to generate legal documents to ensure integrity is maintained in the practice of law. 

Human Created Data is Necessary to Avoid AI Model Collapse

There is another good reason human writers won’t be going anywhere anytime soon. As more and more AI-generated data gets dumped onto the internet the AI models begin training on other AI-generated data, which affects the quality and reliability of AI-generated content. 

With each new AI iteration, AI content becomes more distorted, leading to a degeneration of content over time. AI model collapse occurs as AI trained on AI gets further and further from the original source of data becoming more homogenous and losing complexity and diversity. 

What can be done to mitigate the potential for AI model collapse and maintain the accuracy and reliability of AI-generated content? One proposed solution is to consistently introduce new, human-created data into the training process.

Connect with Your Clients with Blue Seven’s 100% Human Written Law Firm Content

At the end of the day, you want the content you put on your website to connect with the people you are trying to reach and to persuade them you can give them what they need. Law firm content has to do more than merely inform. It has to reach out to people who may be very vulnerable because they have a legal problem and aren’t sure who to trust for the solution. Only human writers can understand how to write content targeted to affect the way people feel. 

The writers at Blue Seven Content aren’t just any human writers. They are hand-picked professionals who receive thorough training and must meet high-performance standards. Content produced by Blue Seven writers is always well-researched, authentic, optimized, and people-first. Our multi-level editing process assures you receive quality content that is ready to go on your website. If you want the content on your website to stand out to search engines and potential clients, contact Blue Seven Content

Written by Mari Gaines, JD – Legal Content Writer

EEAT and YMYL For Lawyers – These Terms Are More Important Than Ever (2024 Edition)

SEO involves using various strategies when creating content so search engines will make the content available to persons looking for particular information. The type of information a user is searching for determines how carefully Google evaluates it before showing it in search results. Some content has the potential to deliver information that could be harmful to individuals, groups of people, or society in general. 

EEAT and YMYL for lawyers refer to acronyms describing content subject matter that has the potential to be harmful and content characteristics Google considers important for determining the quality of the content for search ranking purposes. When someone is looking for information, Google wants to identify the search results that best satisfy their needs. Google never wants to display search results that are misleading, offensive, harmful, or disturbing to a user. 

Because law firms often deal with YMYL topics, infusing content with EEAT helps Google understand that law firm content is the reliable, trusted information a user should see. 

  1. What is YMYL content?
  2. How Does EEAT affect YMYL content?
  3. Why YMYL and EEAT are Important Considerations When Creating Law Firm Content
  4. Optimizing YMYL Law Firm Content for EEAT
  5. Remember SEO Only Succeeds on a Healthy Website
  6. Find a White Label Content Services Provider to Write Your Content
Superwoman EEAT battles Superman YMYL.
Do you know what EEAT and YMYL mean for your law firm?

What is YMYL content?

YMYL stands for ‘Your Money, Your Life’. Google’s latest Search Quality Raters Guidelines defines YMYL content as content containing information that could significantly affect someone’s health, financial stability, safety, or the general welfare and well-being of society.  Because reliance on YMYL content could critically impact a user’s life, search engines scrutinize YMYL content more carefully to ensure the data can be trusted. 

Law firm website content is often YMYL because law firms provide information about laws and legal procedures. Some may provide medical information related to injuries or recommend a course of action based on certain circumstances. Users looking for legal information are likely trying to find answers to life-impacting problems. 

The harm from YMYL content can come from the content subject matter itself or from misrepresentations or inaccuracies contained within the content. The greater the potential for harm, the more likely content will be identified as YMYL.

Topics that provide information or advice are YMYL for lawyers if significant harm could result from inaccuracies or poor guidance. Many users who land on law firm websites are searching for legal information because they are trying to decide what they should do. Inaccurate information or bad direction could cause someone to jeopardize their legal rights and, quite possibly, their health, safety, and financial well-being. 

Once a search engine determines content is YMYL, it has to decide if the content is reliable and can be trusted by users. 

How Does EEAT affect YMYL content?

EEAT (previously EAT) are factors a search engine uses to evaluate YMYL content to determine its quality. Prior to the most recent update, EAT (expertise, authoritativeness, trustworthiness) were the key indicators of page credibility according to Google’s page rating guidelines. Google added the second E for experience, deciding actual experience with the topic subject matter was relevant to the quality of the content.  

EEAT are not ranking factors, but rather they help Google determine the reliability of the content. Reliability improves content quality, and quality is a significant ranking factor. EEAT for lawyers means including the following kinds of information in law firm website content where appropriate:

  • Experience – Google considers personal experience a credible source of information about a topic. Writing from experience can also make content more personal and relatable. AI-generated content can never produce a unique experience, so writing from personal experience distinguishes human-generated content from AI-generated content. Content that describes actual experience may also appeal to Google’s upcoming AI-generated Search Engine Experience (SGE), which will be able to access more data and provide users with a more diverse mixture of search results. 
  • Expertise – Search engines want to know that the content’s author has the necessary skills, training, or other qualifications to provide competent information about a topic. Factual accuracy and credible sources of information help demonstrate expertise.
  • Authoritativeness – Authoritativeness is based on Google’s assessment of the content as being a go-to source for the requested information. Authoritative content goes deep and provides comprehensive information on a topic. Establishing topical authority on a particular subject shows Google the content is authoritative. Topical authority is built by creating content pillar pages and internally linking to subtopic content pages that discuss relevant keywords. Content with strong authority is more likely to be linked to by other credible websites, which further increases its authoritativeness.
  • Trustworthiness – Evaluating experience, expertise, and authoritativeness are indicators that Google uses to get to the most important determination, which is the trustworthiness of the content. Is the content accurate and reliable? If content is deemed untrustworthy, it will get a lower quality ranking, which will not help the overall ranking position. 

Having other authoritative and reputable websites link to a law firm website is a big indicator of content reliability to Google. Credible backlinks continue to be a top 3 search results ranking factor.

The best way to attract backlinks is to create good content that is considered reliable by other credible authorities. Generally speaking, longer and more thorough content attracts more backlinks than shorter, more abbreviated content. Regularly posted, well-written blog content can help law firms generate backlinks. 

Other ways attorneys can get started with link building involve taking advantage of opportunities to link back to their websites from other online platforms.

  • Guest posting to law-related or other relevant websites 
  • Posting on social media
  • Getting listed in reputable legal and business directories

Why YMYL and EEAT are Important Considerations When Creating Law Firm Content

In many cases, when someone has a legal question, they are searching because they have a problem that affects their money or their life. It is safe to assume law firm website content will receive the more rigorous examination of YMYL pages. This makes it imperative law firms create content Google can distinguish for its quality.

EEAT is about telling search engines content can be relied on to provide helpful information to a user. Attorneys and law firms need their content to communicate credibility to Google if it is to be seen by prospective clients. Making sure content is optimized for EEAT is an ongoing strategy that benefits from periodic reviews for accuracy and updating for freshness. 

Optimizing YMYL Law Firm Content for EEAT

Although there are over 200 ranking factors that Google takes into consideration, according to SEO strategist Backlinko, content quality is still the most important ranking factor. EEAT is a primary means Google uses to determine if YMYL content is trustworthy and, thus, a quality source of information.  

The following content creation tips will support EEAT optimization and better search engine rank results:

  • Create content that is original, helpful, people-first, accurate, and unique.
  • Establish topical authority with in-depth content addressing all keyword variations.
  • Boost the experience factor with user-generated content such as testimonials and reviews.
  • Build strong internal links between pages to ensure your website is well-organized and easy for search engines to navigate.
  • Update and add new content regularly to demonstrate expertise and build authority. 

People-First, Not Search Engine-First

Google wants content created primarily to help people. Content created primarily to attract search engines will not be rewarded. Google has created guidelines for assessing whether your content is people-first or search engine-first

In a recent update, Google clarified that existing content would need to be substantially edited (people-first) in order to boost a page’s freshness factor. Google will not recognize any value in merely changing publication dates (search engine-first) when the content remains basically the same. 

Remember SEO Only Succeeds on a Healthy Website

When discussing optimizing YMYL content for EEAT, the importance of website health cannot be overlooked. Website health is how well the technical aspects of a website function. Problems with internal or external broken links, security issues, pages without links (orphan pages), slow loading speeds, and duplicate content can all affect how Google accesses website content and what it does once it finds it. 

Google discovers data by crawling the web in search of pages. If website navigation by web crawlers is thwarted, content may not be indexed to show in the SERPs. Even when content is discoverable, there is no guarantee that it will be crawled. Having a sitemap helps Google crawl a website more efficiently by telling the program which files to crawl and why they are important. 

Find a White Label Content Services Provider to Write Your Content

Assuming the navigability of your website, it is the quality of your content that will ultimately determine your marketing success. Creating quality content for law firm websites involves a lot more than good legal writing. It is a technical skill to incorporate all of the SEO components into content and make it authentic, engaging, people-first, and written from a law firm’s brand perspective. 

The legal services industry is highly competitive, and there is less room all the time in the crowded field of top search results. If you need help producing a consistent flow of well-researched, strategically optimized, original law firm content that is written by people for people, give Blue Seven Content a call.  

Written by Mari Gaines, JD – Legal Content Writer

Your AI Website Content And Copyright Laws – Don’t Assume Too Much, Too Soon

AI website content has serious implications concerning copyright laws, whether we are talking about copyrighted material receiving copyright protection or whether the AI-generated content you use for your website violates existing copyright laws.

The astronomical rise of artificial intelligence technologies over the last few years has not only disrupted many industries but has also threatened the very existence of some. There have been serious conversations in business and government about how best to regulate AI, but there’s no consensus on what that would even look like.

At Blue Seven, we’re deeply invested in the trajectory of AI laws. We are a company of trained, professional writer-researchers, but we are well aware of the impact of AI and large language models (LLMs) like OpenAI’s ChatGPT and Google’s Gemini on our industry. We (company founders Allen Watson and Victoria Lozano, Esq.) have kept a close eye on developments, particularly the ones that directly impact website content writing.

We’re at the one-year mark since the release of ChatGPT to the world, and it’s certainly been a year. This is a good time to review the still-evolving issues surrounding AI website content and copyright laws in the US.

The field of law surrounding AI is in its infancy, and copyright issues are at the forefront of discussion.
The field of law surrounding AI is in its infancy, and copyright issues are at the forefront of discussion.

Before diving into the debate over whether or not AI-generated content violates copyright laws, we have to understand what can be copyrighted in the first place.

The US Constitution authorizes federal legislators to “secur[e] for limited Times to Authors . . . the exclusive Right to their…Writings.” As with every facet of federal law, a regulatory agency gets to interpret what the law (or Constitution) actually means (or what they think it means). Throughout history, regulatory agencies have been given significant leeway when it comes to these interpretations.

The Copyright Act was born out of the aforementioned language from the Constitution, and this Act allows for copyright protection to “original works of authorship.”

One of the main issues of note as we dive into this subject is the failure to define what it means to be an “author,” which is something that didn’t need much clarity throughout history. However, history didn’t have to contend with artificial intelligence.

We have to define what an "author" is so we can examine how copyright laws apply to new AI technology.
We have to define what an “author” is so we can examine how copyright laws apply to new AI technology.

As with all pieces of legislation, their trajectory is determined by legal precedence, which there is plenty of when it comes to the Copyright Act. The Copyright Office only recognizes a copyright for works “created by a human being.” We can look to various court cases to narrow down what the Act, through the Office, defines as “human” in the copyrighted works.

  • Courts have denied protection to non-human authors, holding that a monkey cannot receive copyright protections for photos it took because it lacked standing to sue (non-humans cannot bring a legal action in court).
  • Courts have explicitly said that some human creativity is needed for a copyright when they decided on whether or not to issue a copyright to celestial beings (seriously).
  • Courts have denied a copyright for a living garden because a garden does not have a human author (this could probably be argued otherwise, but, alas, the Courts have spoken for now).

More recently, Dr. Stephen Thaler was denied an application to register a piece of AI artwork with the Copyright Office. The piece of art was authored “autonomously” by an AI technology called the Creativity Machine. Dr. Thaler argued, unsuccessfully, that the piece did not need “human authorship” as required through existing copyright laws. A federal district court disagreed, stating clearly that “human authorship is an essential part of a valid copyright claim.”

This decision will almost certainly be appealed.

Interestingly, The UK’s highest court also heard a case related to Dr. Thaler and his AI. There, the Court ruled that artificial intelligence cannot be listed as an inventor on a patent application. This ruling will have implications for future AI court cases in the UK. The Court found that, under existing patent law, the inventor of an object must be a “natural person.”

Is There Any Hope For AI and Copyrights?

All hope is not lost for those who want to obtain copyrights for material that gets created using AI.

Generative AI programs could still receive copyright protections, but whether or not they do will depend entirely on the level and type of human involvement in the creative process for the piece. One major preemptive blow for those seeking AI-generated content copyright came in the form of a copyright proceeding and copyright registration guidance. Both of these indicate that the Copyright Office is unlikely to grant human authorship for any AI program generating content via text prompts.

Before the release of ChatGPT, the major discussions around AI and copyright protections centered on artwork. In October 2022, the Copyright Office canceled copyright proceedings for Kris Kashtanova.

Kashtanova filed a copyright protection in 2022 for a graphic novel containing illustrations created by AI tech Midjourney through a text prompt. The Office said that Kashtanova failed to disclose that the images were made by AI. Kashtanova responded by arguing that the images were made through a “creative, iterative process,” but the Office disagreed. Guidance issued by the Office in March 2023 (4 months after the release of ChatGPT) says that when AI “determines the expressive elements of its output, the generated material is not the product of human authorship.”

Counterarguments have certainly been made. Many believe that AI-created works should be eligible for copyright protection because AI has been used to create works that subsequently received copyright protection. Funnily enough, we can examine a case from 1884, Burrow-Giles Lithographic Co. v. Sarony, in which the Supreme Court held that photographs could receive copyright protections in situations where the creator makes decisions about the creative elements in the shot itself (lighting, arrangement, composition, etc.). The argument could be made (and has been) that new AI tools are basically the same when a human sets the parameters for the output.

Of course, it’s much more complicated and nuanced than that. In fact, that argument doesn’t hold much weight upon closer examination. The analogy between photography and new AI is a weak thread. For example, in the Kashtanova case, the Copyright Office says that Midjourney (the technology used to create the graphic novel) is not a tool that Kashtanova controls or guides to get the desired image because it “generates images in an unpredictable way.” Whereas the photographer claiming copyright protection can distinctly point to the elements under their control, someone using generative AI will struggle with that.

The Copyright Office offered a counter-analogy by saying that using AI to create a piece is similar to a person commissioning an artist. The person who commissions the artist can’t claim a copyright for the piece if they only give general directions for its completion. The Office, again in March 2023, determined that a user does not have ultimate creative control over generative AI outputs in order to reach the level of intimacy required for a copyright.  

Even though it seems like the Copyright Office is deadset against granting copyrights to AI-generated content, the issue certainly isn’t settled (are any laws ever settled?). The Office knows this and has left the door open to the idea of copyrights for works that contain AI, but, again, it’s complicated. A copyright likely wouldn’t be available for all of a piece of work containing AI-generated content – only for the human-generated portion of the piece.

Copyright office only allows copyright protection for a person’s own contributions to works that combine both AI and human-generated content. They say that a creator must “identify and disclaim AI-generated parts of the work if they apply for a copyright.”

Having said all of that, it’s important to understand that regulatory agencies, including the Copyright Office, cannot implement regulations that are considered unconstitutional. How do regulations created by regulatory agencies pass Constitutional muster?

Why, the courts, of course. That’s for discussion later in this article.

If we work on the assumption that some AI-generated works will be eligible for copyright protection, exactly who would own the copyright?

  • Would it be the person who tells the AI technology what to do?
  • Would it be the company or entity that created or leases the AI technology?

We could even go so far as to ask whether investors in AI technology could ultimately hold copyrights for works created by the AI. For example, Microsoft is OpenAI’s largest financial backer, and they even hired OpenAI’s CEO, Sam Altman, to run their new AI division the day after he was fired by OpenAI’s board of directors. That was, until a day later when Altman was hired back as CEO of the company after nearly every OpenAI employee threatened to leave and go to Microsoft with him.

Alas, this is an interesting story of internal politics for another time, but it does illustrate just how intertwined AI technology is with investors and other major companies, perhaps ones we don’t want obtaining all of the copyrights available.

The issue of "who" is liable for copyright violations arising due to generative AI has yet to be decided.
The issue of “who” is liable for copyright violations arising due to generative AI has yet to be decided.

Chapter Two of the Copyright Act says that ownership initially falls to the author(s) of the work in question. Since we don’t have much judicial or regulatory direction about AI-created works yet, there’s not a clear rule about who an “author or authors” are for a piece of work (here we are again, debating authorship).

We would consider a photographer the author of their photographs, not the maker of the camera the photographer used. Drawing an analogy, it would seem this opens the door to copyrights for people who input the parameters for a piece of work into AI technology, not to the creators of said technology.

This particular view would equate the person who inputs the parameters for the work to an author and the initial copyright owner for the piece. However, this argument loses weight if we consider the AI creator’s claim to some form of authorship due to the coding involved in the training and the training the AI has undertaken to help it create the piece.

Companies (for-profit and non-profit) could try to claim authorship and, therefore, copyright protections for a piece, and they could do so via user agreements (the fine print we all ignore). If you don’t think this could happen, think again. OpenAI, the creator of ChatGPT, previously did not seem to give users any copyright protections for the output based on their inputs. However, OpenAI has another iteration of their Terms of Use that says “OpenAI hereby assigns to you all its right, title and interest in and to Output.”

Regardless of whether OpenAI says users do or do not have the rights to their work, the Courts will be the ultimate decision-makers on the questions of copyrights.

Perhaps of more concern for our main industry at Blue Seven (law firm content marketing) is the question of copyright infringement by generative AI, especially LLMs like ChatGPT. If you’ve been in tune with legal marketing this year, you’ll know there’s an entire industry that’s sprung into existence offering rapid, scalable content for law firms (and every other industry).

Many websites quickly pivoted. Why, CEOs and CFOs reasoned, should they pay human writers to do something that can now be done for free? That’s a topic for another conversation, but suffice to say, the quality of AI-generated legal content has been less than stellar.

The issue here is that many people jumped to AI and are still jumping ship before knowing whether or not the content produced by AI would violate copyright laws. The debate over whether or not generative AI content infringes on copyrights is raging in public and in the courts. While we understand that website owners with a non-legal background wouldn’t necessarily know much about the potential copyright issues, we do fully expect law firms and legal marketers to anticipate these issues and proceed with caution.

Some have proceeded with caution. Others have bound forward like an F5 tornado through a barn.

Do generative AI programs infringe on copyrights by making copies of existing content to train their LLMs or by creating outputs that closely resemble existing content? That’s the question we don’t have an answer to right now. But we can look at where the winds could take us.

Does the AI Training Process Infringe on the Copyrights of Other Works?

This is a question that, though it needs answering, may not affect a website owner but could certainly affect AI companies pioneering new technologies.

Every complex artificial intelligence model uses specific coding that directs it (the model) to learn. But how do they learn?

AI models like the LLM ChatGPT are revolutionary. It’s great for what it is, at least. ChatGPT is good because OpenAI has trained the LLM off of, well, everything. OpenAI has had many ChatGPT models over the years, but ChatGPT 3 is the model that enthralled the world. ChatGPT 4 was released soon after, and it now has access to the web, whereas the previous version’s knowledge base ended in 2021.

OpenAI has never denied using the works of others to train its LLM. They’ve explicitly said their model learns from many sources, including copyrighted content. OpenAI says it created copies of works it has access to in order to use them (the copies) to train their models.

Is the act of creating these copies to use an infringement of the copyright holders’ rights? The answer to that depends on who you ask.

AI companies argue that the process of training their models constitutes valid fair use and, thus, does not infringe on others’ copyrights. We’ve introduced the term fair use, which needs to be defined in the context of 17 U.S.C. § 107, which outlines four determining factors for determining fair use:

  1. The purpose and character of the content’s use, including whether the use is for commercial purposes or non-profit, educational purposes;
  2. The nature of the copyrighted material;
  3. The amount of substantiality of the used portion of the copyrighted material in relation to the work as a whole;
  4. The effect of the use of the copyrighted material on the potential market for or the value of the work.

Did you know that OpenAI is a non-profit organization? Well, kind of. They transitioned to a for-profit company but are still majority controlled by the larger non-profit. It’s complicated and probably meant to be in order to attempt to claim that they (OpenAI) aren’t using the information for commercial purposes and can claim the content they use through fair use.

In December 2023, Google launched Gemini, their response to ChatGPT. Google says that Gemini will include three sizes and will underpin its Bard program as well as SGE responses. According to the company, Gemini Ultra “is the first model to outperform human experts on MMLU (massive multitask language understanding).” This model combines 57 different subjects, ranging from medicine and ethics to history, physics, biology, and more. With the release of Gemini into an already rapidly growing field, you can be sure the courts, regulators, and legislators will move into high gear to create a framework for regulation.

It seems the direction the conversation is heading, at least politically and in the courts, can be seen in how the US Patent and Trademark Office describes the AI training process by saying, “will almost by definition involve the reproduction of entire works or substantial portions thereof.” The way government regulators are framing this conversation, we can see they are erring on the side of copyright holders.

Do AI Outputs Infringe on the Copyrights of Other Works?

When we examine the fourth point in determining fair use mentioned above, we see where specific issues for website content come in. The major concern, and one we should all be aware of if we operate a business website, is that AI models allow for the production of content that’s similar to other works and competes with them.

There have indeed been multiple lawsuits filed by well-known individuals in the entertainment industry against AI companies and entities. These lawsuits dispute any claims of fair use by the AI companies, arguing that the products of these models can undermine the market (and value) of the original works.

In September 2023, a district court ruled that a jury trial would be necessary to determine whether an AI company copying case summaries from Westlaw constitutes fair use. Westlaw is a legal research platform, so this case will directly affect a company in our particular realm. The court already conceded that the AI company’s use of the content was “undoubtedly commercial.” The jury would be needed, however, to handle four factors:

  • Resolve factual disputes about whether the use was transformative (as opposed to commercial);
  • Determine to what extent the nature of Westlaw’s work favored fair use;
  • Determine whether the AI company copied more content than they needed from Westlaw to train their models;
  • And determine whether the AI program could constitute a market substitute for the plaintiff.

The output of AI that resembles existing works could constitute an infringement of copyright. If we look at case law, a copyright owner could make a case that AI outputs infringe on their copyrights if the AI model (1) had access to their content and (2) created “substantially similar” outputs.

Showing element one here won’t be the issue as these cases go through the court system. These companies have been fairly open about how they’ve trained their models. It’s element two, showing that the outputs are “substantially similar,” that presents the biggest legal hurdle.

Defining “substantially similar” is tough, and the definition varies across US court systems. In general, we can see the courts have described defining “substantially similar” by examining the overall concept and feel of the piece or the overall look and feel. Additionally, the courts have examined whether or not an ordinary person would “fail to differentiate between the two works” (a comparison between the original and the AI-generated output, which is trained on the original).

Other cases have examined both the “qualitative and quantitative significance” of the copied content compared to the content as a whole. It’s likely that the courts will have to make comparisons like this in court so that a judge and/or jury can make a determination.

Two types of AI outputs raise concern, with the first concerning AI programs creating works involving fictional characters. Imagine Luke Skywalker showing up in a new book about Marco Polo’s adventures. AI could certainly do this, but it would be easier to see this as a copyright infringement.

The second area of concern focuses on prompts requesting that the AI output mimic the style of another author or artist. For example, you can attempt to have ChatGPT craft a criminal defense practice area page in the voice and style of Stephen King. While this would certainly make for an entertaining read, publishing it could constitute infringement, but that is admittedly a gray area right now.

AI companies are preemptively blaming their models’ users for any potential copyright infringement that occurs as a result of their given outputs. As the Copyright Office weighs new regulations for generative AI, they recently published a request for public comments on the new potential regulations (a standard procedure for all regulatory bodies weighing changes to existing regulations).

The public comments and replies thus far give us an understanding of how the AI companies are going to battle this in court. Notably and predictably, Microsoft, OpenAI, and Google all have something to say about this issue.

Microsoft (again, OpenAI’s largest backer with a 49% stake in the company) says that “users must take responsibility for using the tools responsibly and as designed.” The company says that AI developers have taken steps to mitigate the risk of AI tool misuse and copyright infringement.

Google quickly lays the blame on users of the technology by reiterating that generative AI can replicate content from its training but saying that this occurs through “prompt engineering.” Google’s public comments go on to say that the user who produces infringing output should be the party held responsible, not the company behind the technology.

OpenAI flatly says that infringement related to outputs from the technology “starts with the user.” They say that there would be no possible infringement on copyrights if not for the user inputs (nevermind the fact that OpenAI has copied nearly every piece of information, much of it copyright protected, to train its programs).

The Lawyers Tackling Complex AI Litigation

The beauty and beast of the dawning of the age of AI are the legal nuances that have yet to be fleshed out. As we have already reviewed, the concept of authorship and copyright issues are becoming increasingly scrutinized. However, there is also the element of how AI is trained to “learn”  how to better answer questions or provide more specific– not necessarily accurate– information. 

In an elementary understanding, AI learns by gathering data, also known as other people’s work, into an algorithm. The machine learning system can distribute the information descriptively, predictively, or prescriptively.  But who’s work is being used, where is the work going, and how is it being referenced? 

We all remember the days of citing sources. Well, AI is far from doing that. Instead, these models are benefiting and learning from people who have worked their entire lives to create beautiful, funny, and charismatic (all the adjectives) words and images that are now being filtered through an algorithm without any mention of where this information is coming from. 

From authors to comedians to legal institutes, creators are filing suits against various AI programs on the legal theory that their work is being used to train AI without proper recognition or compensation. AI is exploiting the work of artists and scholars. Lawyers like Matthew Butterick and Joseph Saveri are standing up against prominent AI companies like Open AI, META, and ChatGPT. They are shaping the future world of AI by standing up for the humans who are providing the work in order for AI to learn and adapt. 

Like anything in the legal world, all this will take time. When filing a lawsuit, you must present a legal complaint that outlines in short, plain language the facts, their application to the elements of each offense, and relief. Currently, AI programs are being sued for negligence, copyright infringement, unlawful competition, unjust enrichment, and DMCA violations. In fact, a new lawsuit was just filed by Julian Sancton, “and thousands of other writers did not consent nor were compensated for the use of their intellectual property in the training of the AI.” 

As recognized in Harvard law journal, even though the lawsuits are compiling, there is no easy clear end in sight. The courts are going to have a hard time distinguishing between AI-generated material, authorship, what is considered public sourcing, and copyright infringement, among other legal theories like templates versus AI-generated outlines. 

Eventually, once these lawsuits get past state courts and appeal processes, some cases could land at the feet of the Supreme Court as a writ of certiorari. If (when) that happens, the Supreme Court can deny the petition, and whatever opinion is delivered by the highest state court will prevail. 

Or, the Supreme Court will become the final arbiter.

How Will the Government Regulate AI

The idea of the US government, specifically our elected officials, crafting regulations for artificial intelligence is almost laughable. This new technology is far more advanced than “internet things” that came before it, and we’re still living with Internet laws from the 1990s. Alas, the efforts are being made.

Time Magazine has shown that Congressional inquiries into AI are still in their infancy as legislators proceed with caution. Senate Majority Leader Chuck Schumer held a closed-door meeting with the nation’s main tech leaders in September. The goal, according to legislators, is to pass bipartisan AI legislation sometime in 2024, but with the technology evolving so rapidly, this seems like a tall order.

However, Congressional urgency on this subject is clear. Senate Intelligence Committee Chairman Mark Warner, D-VA., told reporters after the closed-door meeting that, “We don’t want to do what we did with social media, which is let techies figure it out, and we’ll fix it later.

A side note, and one that should be of concern, is that the average of Representatives is currently 58.4 years, and the average age of a Senator is 64.3 years. These are folks who, as smart as they may be, aren’t likely fresh on the ‘newfangled’ tech.

Hopping over to the executive branch, the Biden administration has crafted a Blueprint for an AI Bill of Rights. The White House sees the potential challenges posed to democracy with the expansion of unregulated AI into our lives and admits the outcomes could be harmful, though not inevitable.

The Blueprint highlights the need to continue technological progress but in a way that protects civil rights and democratic values. Amongst the prongs of protection outlined in the piece is a stress on data privacy, which ties directly into our copyright discussion. Specifically, the Blueprint says that “[D]esigners, developers, and deployers of automated systems should seek your permission and respect your decisions regarding collection, use, access, transfer, and deletion of your data in appropriate ways and to the greatest extent possible…”

The Blueprint goes on to call for enhanced protections and restrictions for data and inferences drawn from sensitive domains, saying this information should only be used for necessary functions (though “necessary functions” isn’t defined, giving leeway to the tech companies to craft the definition).

The AI lobby in the Capitol is already strong, and it’s growing. Every major tech company in the US has an interest in the outcome of any regulations, legislation, executive order, and judicial decisions related to artificial intelligence.

OpenAI says it “urges the Copyright Office to proceed cautiously in calling for new legislative solutions that might prove in hindsight to be premature or misguided as the technology rapidly evolves.”

These companies and their mega lobbying power will certainly influence the outcomes of any governmental regulations or new AI legislation. This is where we take a “wait and see” approach and hope for humanity to win out.

What the American Bar Association Says

As we wrap this up, we want to examine what the American Bar Association says about AI as this moves closer into our territory as legal content providers. The latest update we posted was in May 2023. The ABA provided a three-pronged approach to AI resolution to ensure accuracy, transparency, and accountability. In August 2023, the ABA created a task force to study the impact of AI in the legal profession. 

The task force’s objectives are to explore:

  • Risks of AI (bias, cybersecurity, privacy, and uses of AI such as spreading disinformation and undermining intellectual property protections) and how to mitigate them
  • Emerging issues related to generative AI tech
  • Using AI to increase access to justice
  • AI governance (including law and regulations, industry standards, and best practices)
  • AI in legal education

The ABA is responsible for maintaining this code of ethics for lawyers. As a profession (Victoria writing here), we uphold an oath to protect the law. But we also swear to tell on each other. There is no overseer of how lawyers conduct their work. Instead, we rely on the ABA to set the tone as well as our state bar code of ethics. 

With the introduction of this task force, we may see an increase in lawyers submitting complaints to the state bar if they have actual knowledge that an attorney is abusing AI to conduct their work. The ABA task force reinforces the importance of using AI responsibly, if at all. 

Be Smart About Using AI Content on Your Law Firm Website

The high-stakes conversations surrounding AI and copyright infringement are playing out amongst giants. They are companies, regulators, elected officials, and academics debating the next steps for this revolutionary technology.

We’re just on the sidelines, trying to stay out of the lines of fire. We don’t yet know what AI regulation will look like. Nobody does. What we can almost certainly guarantee is that AI laws will remain in flux and likely be a few years behind wherever the technology is, especially with the rapid advancement of the tech we’re seeing right now. 

As you make the decision about how to craft a content strategy for your law firm, construction company, or any other industry, we urge you to proceed with caution. A signature on a piece of new legislation, a change at the regulatory level, or a judicial decision could change everything.

Regardless of where the new era takes us, you shouldn’t take shortcuts that sacrifice the quality of your content, and you certainly shouldn’t make any moves that violate the copyrights of others. Create your content plan wisely with a team that genuinely cares about writing quality and integrity.

Written by Allen Watson and Victoria Lozano, Esq. – Founders of Blue Seven Content

Blogs for Law Firms – How to Start Your Legal Blog in 2024

A substantial number of people dealing with legal issues turn to the Internet to look for the right attorney to take on their case. This means your law firm’s popularity, credibility, and visibility online have a substantial impact on how successful your law firm may be. 

Although blogs for law firms may seem like something you do not have time for, the truth is that having a comprehensive blog with valuable information for prospective clients can not only help generate business but also improve your law firm’s website search engine rankings and help build authority online. 

  1. Search Engine Ranking Factors for Law Firm Blogs
  2. What High-Quality Legal Blogs Cover
  3. The Buzz Around ChatGPT and Why You Should NEVER Use AI to Write Lawyer Blog Content
  4. Connect With Our Wordsmiths at Blue Seven Content Today 

Search Engine Ranking Factors for Law Firm Blogs

If you hope to get your lawyer blogs and law firm practice area or landing page ranking, it is important to understand the essential ranking factors. Some of these can be handled by your digital marketing company. For example, having high-quality backlinks, fast page loading speed, and core web vitals are crucial. However, none of these ranking factors will matter if your web content leaves much to be desired. In December 2022, Google released an algorithm update that focused on ranking content that more adequately meets user’s needs. The most notable include E-E-A-T and YMYL.

What Is E-E-A-T?

E-E-A-T is an acronym that stands for experience, expertise, authoritativeness, and trustworthiness. Although E-E-A-T is not technically a Google ranking factor, Google and other search engines are more likely to rank pages with strong E-E-A-T. Here is a rundown of how you can utilize these factors to improve user trust, build authority, and create content that converts traffic into leads:

Experience

The content on your law firm blogs should always be high-quality and provide users with the information and subject matter they are looking for. Your blogs should be written in a way that users understand your law firm has first-hand experience in this area of law. One way you can do this is by highlighting your law firm’s case results, awards, and accolades in handling legal issues similar to what your potential clients have experienced.

Expertise 

Google is more likely to boost your lawyer blogs in the rankings if users can see that you have the credentials and qualifications to provide the knowledgeable and reliable information they are looking for. Lawyers providing valuable information about their practice areas through blogging is a prime example of topical expertise in action online. 

Authoritativeness

Authoritativeness describes your online reputation in the legal community. If your law firm or attorneys are widely recognized as being respected and knowledgeable in their subject matter, the pages accredited to them are more likely to perform well in search engine rankings. 

Having a reputable SEO content provider that devotes their efforts toward legal content writing may be the best way to put your law firm on the map. Then, your competitors will help boost your website’s authority by linking back to your content because it provides value to web users. This will help set your law practice up as a leader in the legal marketing industry. 

Trustworthiness

Your blogs and web pages absolutely will not rank if they are not deemed trustworthy. Google Quality Raters will consider the factual accuracy of a page and whether trusted sources have been cited, such as legal statutes and government (.gov) pages when determining whether a blog, landing page, or practice area page is trustworthy enough to rank in the top three search results. 

What Is YMYL?

YMYL refers to “Your Money or Your Life.” These are topics that could have a significant impact on the reader in some way. For example, information about local car accidents in the news may not be useful to most readers. However, a blog post about how to report a car accident or obtain copies of a crash report would be. The more YMYL content on your site, the better your rankings will be.

Blogs for law firms in 2024 - Start planning today.
Blogs for law firms in 2024 – Start planning today.

Most lawyers do not have time to create their own blogs. You are likely not a professional writer – you are a legal representative who needs to devote as much of your attention as possible to your client’s cases. Having a legal content writer craft compelling blogs on your behalf is the answer. Legal writers and content consultants can not only write content that ranks but also offer suggestions on what topics you should cover on your law firm blog. 

What to Do’s and How To’s

When you are trying to decide what to blog about, consider what your target audience is searching for. Most often, they are searching for long-tail phrases and keywords that focus on What to Do’s and How To’s. Some examples could include:

  • How to Deal With the Insurance Company After a Car Accident
  • What to Do if Police Try to Question You Without a Lawyer
  • How to Avoid Probate
  • What to Do if A Client Breaches a Contract
  • How to Appeal a Denied Social Security Disability Claim

Why Potential Clients Need an Attorney

People dealing with legal issues almost always think about trying to navigate their case without a lawyer. They envision lawyers as being expensive, greedy, and maybe even conceited. Writing blogs about why your readers can benefit from a lawyer will challenge these preconceived notions while boosting traffic and leads to your site. 

What to Expect Articles 

Many people who truly need a lawyer are hesitant to reach out for help. When you write what you expect articles on your law firm blog, you can help prepare potential clients for what’s to come. 

This can give them the confidence boost they need to fill out your contact form or contact your law office directly to schedule a free or confidential consultation and discuss their specific needs. You can even write blogs that focus on what to expect from your attorney fees when costs are holding would-be clients back from contacting your office for help. 

Comprehensive Guides

Writing comprehensive guides is another way to build authoritativeness and trustworthiness online. Even someone dealing with a legal issue likely has little to no understanding of the intricacies of the laws and which statutes are going to impact their case. Although these guides should be comprehensive, they should also be written in a way that helps readers easily understand the laws and feel confident that you truly understand what they are going through.

Updates to State and Federal Laws

One of the best ways to blog on your law firm’s website is by writing content that describes updates to state and federal laws affecting your potential clients. For example, in 2023, Florida made major changes to its personal injury statute of limitations and contributory negligence laws. When you notify your readers of these changes, it can help set you apart from your competitors and ensure your readers understand that law changes could have a profound impact on their case.

Thorough FAQs

Frequently asked questions blogs are some of the most untapped and underutilized resources you can offer to your readers. Not only do FAQs give web users answers to questions they may be too intimidated to ask, but Google has an entire section on Page 1 of the SERPs devoted to “People Also Ask,” where your law firm blog could rank as a featured snippet.

The Buzz Around ChatGPT and Why You Should NEVER Use AI to Write Lawyer Blog Content

When you do not have time to write compelling law firm blogs for your website, it may be tempting to turn to AI and ChatGPT to generate these blogs for you. However, we strongly discourage any law firm from utilizing AI products in any way, shape, or form. While many in the digital marketing community have embraced ChatGPT, our team at Blue Seven Content has no preconceived notions about how ChatGPT and other AI programs work or how AI content will impact your law firm’s rankings.

When you use these programs to ask specific queries or write content for a specific target keyword or longtail phrase, it will generate nearly the same response every time it is asked. This is problematic when other law firms across the country are also asking ChatGPT to write the same types of content. Not only will your content be unoriginal, but in many cases, it will plagiarize existing content online, which will have a devastating impact on your rankings.

Furthermore, ChatGPT and other AI models are not always accurate. In fact, at this point in time, they are not updated regularly enough to give accurate information or answers to your readers. For example, when laws are changed, if the AI model has not been updated to reflect these changes, you run the risk of creating content that is factually inaccurate, which would seriously harm your authoritativeness and trustworthiness. 

When you do not have time to write content for your law firm website, do not turn to these artificial intelligence programs. Instead, work with a professional legal content writer who will do thorough research and already has an in-depth understanding of the information users are looking for to craft compelling and original content for your lawyer blog.

Connect With Our Wordsmiths at Blue Seven Content Today 

Our expert legal content writers at Blue Seven have extensive knowledge and experience writing high-quality SEO content for law firms and law firm websites. Whether you need to build out your practice area pages, are interested in focusing on niche landing pages, or are ready to focus on your law firm’s blog, our wordsmiths know how to write content that is sure to rank. 

When you are ready to improve your existing web pages or craft evergreen blog content, connect with our digital content marketing professionals at Blue Seven Content. Complete our confidential contact form or call us to get started as soon as today.

Written by Dianna Mason – Legal and Construction Content Writer

The Nuts and Bolts of Law Firm SEO Writing – It’s More Than Just the Writing

Law firm SEO writing is evolving at a rapid pace, with artificial intelligence, ChatGPT, and Google all throwing major curve balls over the last year. But it doesn’t change the fact that your law firm needs content and that content should serve a purpose. Yes, you want to be on page one of Google’s SERP, and you want to pop up in featured answers and SGE results. 

A skilled legal SEO writer needs a combination of skills, of which quality writing is certainly the most important. However, there is so much more that goes into a law firm page than just research and writing. There are what we call the “nuts and bolts” of the page that really complete it and have it ready for the client and the intended readers.

  1. Make it an Easy Read 
  2. Get Those Headings Formatted Properly
  3. Choosing the Right External Links
  4. Internal Links Back to Your Page
  5. Anchor Text for Links
  6. The Right Tone for Your Call to Action (CTA)
  7. Get the Law Firm SEO Writing Nuts and Bolts Done Right 
Help ensure your great law firm SEO writing also looks great on the page.

Make it an Easy Read 

Your page should be easy on the eyes, but this means a few things. A law firm practice area page, blog post, or any other page on the website should, first and foremost, be written in a way that’s easily understandable. The reading level needs to be appropriate for your intended audience, and this could look different depending on many factors, including the types of practice areas targeted and the education level of the website’s usual reader.

Seventh and eighth-grade reading levels are typically appropriate, but you can occasionally bump that up toward the college level. For example, you probably don’t need overly complex language or sentences if you’re a personal injury firm. However, if you handle, say, license defense for professionals such as doctors, financial advisors, or insurance agents, then you can get away with more elevated language. 

Moving Beyond the Reading Level

Aside from the reading level of your law firm website content, there are various other ways to help make the reading process more enjoyable for the reader. This includes some easy formatting techniques. 

  • Enough headings. Headings lay out a roadmap for the reader. They break up the page and give the reader a heads up about what’s next, allowing them to skim for the info they really need. You need the right amount of H2s and H3s, and this will vary depending on page length and the requirements of the page. 
  • Shorter sentences. Long and complex sentences aren’t helping anyone. The rule of thumb is to keep your sentences shorter, but you can occasionally mix it up with a compound sentence. 
  • Shorter paragraphs. Keep your paragraphs short for the most part. I know those high school English classes stressed five sentences a paragraph, but three is generally okay. Again, shorter means a person is more likely to read the information.
  • Bullet points. When the opportunity presents itself for a good bullet list, take it. Think about what your eyes do when they read a webpage. They probably skim, and they probably stop and read the bullets. 

Between having the appropriate reading level and properly formatting a page using the suggestions above, you’ll be well on your way to crafting good content for a law firm website. 

Get Those Headings Formatted Properly

We previously mentioned headings, and here we are again. Headings get their own heading in this article (SEO dad jokes?). 

Your headings need to look right, and that’s not always as easy as it sounds. There are two main types of capitalization styles for headings on a website page: sentence case and title case. 

  • Sentence case. In sentence case, only the first word of the heading and any proper nouns in the heading get capitalized. The following are examples of sentence case used:
    • Types of compensation available for a medical malpractice claim
    • How long do You have to file a slip and fall claim?
    • Choose Blue Seven Content for Your law firm SEO needs
  • Title case. In title case, all words except for articles, conjunctions, and shorter prepositions are capitalized (the last word of the heading is capitalized no matter what). One way to understand this without thinking too much about it is that words with four letters or more are capitalized, while most shorter words aren’t. Proper nouns will get capitalized, as will verbs, no matter their length, so “You,” “They,” “We,” “Do,” “Is,” etc. will get capped. The following are examples of title case properly used:
    • Types of Compensation Available for a Medical Malpractice Claim
    • How Long Do You Have to File a Slip and Fall Claim?
    • Choose Blue Seven Content for Your Law Firm SEO Needs

Which Style is Best for You?

The capitalization style you use for your legal SEO content will depend entirely on the preferences of your client. Over the years, I’ve seen the pendulum swing from using sentence case to title case multiple times, and I have clients who prefer each style. Right now, most clients prefer title case for headings. Still, others may prefer that every word in a heading be capitalized. This is something that is easy to get right when you work with a client regularly. 

One of the main issues here is to keep it uniform. If you use title case for your headings with a client, always use title case for them. And you certainly don’t want to switch it up mid-page – that just looks sloppy. Before you start working with a client or handling content for your law firm, go ahead and decide how you want your headings formatted. Keep them uniform throughout the website as much as possible.

External links are a good way to bolster your law firm website content. An external link to a quality source can help establish the facts of your page in the mind of the reader, adding credibility to your content. External links can also help increase the authority of your website. 

However, you can really screw things up if you don’t use good links. Your law firm content writer should focus on reputable sources. We’re talking about looking for good .gov, .edu, or other sources from reputable entities. What you don’t want to do is link to other law firms or places like NOLO or FindLaw. While you can certainly peruse these places for information, don’t link to them on your firm’s website. 

For blogs, depending on the topic, you can search for reputable news sources, but that can be tricky. Even though we’re legal marketers, we have to keep current political issues in mind. Half the country hates half of the news sources available, and the other half of the country hates the other half of the news sources. Don’t get mad at me. I just want peace. 

Internal links have to be a part of your strategy. Listen, we’re the content people. That’s all we do, so we don’t know your exact internal SEO strategy. But you’re going to need some internal links on each practice area page, FAQ page, or blog post

Internal links help bolster your website in the eyes of search engines. They create an ever-evolving map for Google and others to use so they can understand the intent of your website. However, you don’t need to go linking to just any page. Be strategic about it. When you work with a skilled SEO team and content writers who “get it,” you’ll have the right internal linking happening to lead your readers and the search engines on the right journey.

This may not seem like a big deal for law firm SEO writing, but remember, we’re talking the nuts and bolts. The way a page looks and is formatted matters, and that includes the text used to incorporate internal and external links – the anchor text. 

Anchor text has always been a pet peeve of mine. It’s not something you’d ever even notice on a page when it’s done correctly, but you definitely notice if it’s not. 

Anchor text refers to the words you use to hyperlink your source into the law firm content page. I think some examples will help best illustrate this (ignore the actual sentence because I go in to look for data). In these examples (not actually linking out, but I’ve made it clear what the anchor text should be), we can see how the anchor text for a hyperlink should be a few words and centered on an area that would seem natural to click. We’ve all seen hyperlinks in just about everything we’ve read online.

Not so Good

  1. When we examine data available from the Pennsylvania Department of Transportation, we can see that there were 40 billion motorcycle accidents last year across the Commonwealth. 
  2. When we examine data available from the Pennsylvania Department of Transportation, we can see that there were 40 billion motorcycle accidents last year across the Commonwealth. 
  3. When we examine data available from the Pennsylvania Department of Transportation, we can see that there were 40 billion motorcycle accidents last year across the Commonwealth. 

Good Example

  1. When we examine data available from the Pennsylvania Department of Transportation (PennDOT), we can see that there were 40 billion motorcycle accidents last year across the Commonwealth. 

When you write your page, you don’t need to actually “bold” the anchor text. I only did that so you could more easily see which words were used. Some key rules we try to stick to are:

  • Don’t link the first word of the sentence (first example above).
  • Don’t link just a single word. 
  • Link the whole name of an agency or entity if you link some of it (including acronyms at the end).
  • Don’t link more words than necessary (like example three).
  • Link relevant words (not like example two).

If you take a minute to read some reputable sources, you’ll quickly see that hyperlink anchor text should look seamless. Check out Investopedia, Forbes, Wired, and others for some good examples. 

The Right Tone for Your Call to Action (CTA)

Your call to action can be fairly obvious or more subtle. This depends on your brand personality, the type of firm, and even the type of page. For a practice or service area page, you may want a more clear CTA since, in theory, your reader is there because they need your help for some pressing issue. You should make it clear why you’re the help they need and that they can call you now for a consultation.

However, for a blog or FAQ, you may want a more subtle CTA. You may not even want one at all. Again, it depends on several factors that you need to know before crafting the page. A good call to action is nuanced and examines all of the parameters you and your client lay down. 

Get the Law Firm SEO Writing Nuts and Bolts Done Right 

Having a good writer is everything. A quality legal SEO writer is worth their weight in gold, but they can turn to silver or bronze if they mess up the page basics. When you work with a content writing team, you want the whole package. Otherwise, you’ll just end up spending valuable time editing an otherwise well-written page. 

At Blue Seven Content, we have regular meetings to review all of this and more. All of this is included in the guides our writers receive and in the initial training we provide. Not only that, but each piece passes through an editing phase to double-check all of this before a client gets anything.

We’re ready to help, and we don’t need a long adjustment period to hit the ground running with your law firm or legal marketing agency. Give us a call or send a message today, and we’d be happy to discuss these aspects of law firm SEO writing with you and your team.

Written by Allen Watson – Founder and CEO of Blue Seven Content

Law Firms and Search Generative Experience (SGE)

Law firms are beginning to explore what the search generative experience (SGE) means for them. Surely, most law firm marketing directors or partners have spoken to their marketing agencies, and there may be some internal panic. 

At Blue Seven Content, we only generate written content for law firm websites, so SGE has the potential to significantly affect our business. In fact, if SGE and ChatGPT play out how many in the industry think, we won’t have a business at all. 

But I don’t think it’s as bad as people think. So far, as I’ve delved into SGE responses for law firms and law-related queries, I’ve been pleasantly surprised by how it’s working. 

Law firms and search generative experience, how will Google's search revolution change the legal marketing industry?

The Law Firm Short-Tail Keywords

When thinking about where to begin my search generative experience journey, I figured the best place to start would be where it all started for me – typical keywords for crafting a law firm practice area page

You know what I’m talking about:

  • Los Angeles personal injury lawyer
  • Car accident lawyer in Denver
  • Palmdale slip and fall attorney

When it comes to the SGE results, it doesn’t currently seem like Google is trying to make waves. I typed in “medical malpractice attorney Charleston SC,” after I geocoded my location to Charleston. First, I got the usual SERP results, but there was also a “generate AI response” option for me to press:

Typing medical malpractice attorney charleston sc gives me the option to click an SGE button.

When I clicked the AI button, it seemed like it pulled a list of medical malpractice attorneys in the area, and it appeared to reward reviews from various sources (uh oh, back come the directories?). However, what doesn’t seem to play a role in this generative response (yet) are the PPC or organic results you’d usually find on the SERP. They give these as 4- or 5-pack for each search:

The SGE gave me a directory of sorts.

At the bottom of the SGE response, there were a few prompts for related follow-up questions, presumably what people typically ask around the same time they are looking for a medical malpractice lawyer:

  • How long do you have to sue for medical malpractice in South Carolina?
  • What is the statute for medical malpractice in South Carolina?
  • What are the limits for malpractice in SC

These types of responses are the norm for SGE when you type in the usual keywords that would bring you to a law firm practice area page. It does not yet give you an automatic generative response – you have to choose to click it. 

We should really pay attention to the follow-up queries on the bottom of these responses. These are the type of long-tail keywords that lead to responses we already write answers for, but this gives us an idea of what Google (and readers) want to see. 

These types of queries are harder for SGE to even make a coherent response for. What are they going to do – describe what a car accident or family law attorney is? No, I think these queries will remain relevant to the traditional SERP results. 

However, the long-tail keyword queries are a different story. 

The Law Firm Long-Tail Keywords

I’ve predicted that Google would keep legal queries YMYL, but that may not actually be the case. Of course, this is all still experimental, so I may be proven right. I could just as easily be proven wrong. 

So, I decided to delve into general queries such as “steps to take after a slip and fall accident” or “when should I call a lawyer after a car accident.”

I’ve found that these types of searches generate an automatic SGE response. For these queries, we’re getting a response you could expect to find on ChatGPT, except Google can draw from, well, Google. This AI can access the internet.

When you type in these types of searches, the SGE does give you a response, and it does show a 3-pack (4-pack if you scroll right) of pages where it draws its answer from. Usually, these are law firms, but there are other sources, depending on your question. 

My immediate questions, and ones that people smarter and with more experience than me are tackling, are:

  • What makes a page “good” for SGE to draw from?
  • How do we best optimize for SGE?

I geocoded myself to Charleston, SC, again and typed “steps for a medical malpractice case in Charleston.” I got the SGE answer straight away, above the fold:

Ask a long-tail keyword geared towards a legal question, and you get an automatic SGE response.

You can see a small photo of, supposedly, where the information used to generate the response comes from. Again, I want to know what makes these the “best” pages to use for an SGE response. 

Again, we get the same follow-up prompts on the bottom that we got when we looked up the “medical malpractice attorney Charleston SC.” 

Below the SGE, we go right into what we’re used to seeing on the SERP, but not sponsored ads. It goes right into the organic search results (my content writer’s heart sings when ads aren’t first), but I also know that so many searchers won’t go beyond the SGE response. 

Something funny happened when I typed, “when should you call a lawyer after a construction accident.” I got the sponsored results first, and THEN I got the SGE response in the middle of the page, finally followed by the organic results:

I’m sure these results will be replicated the more I play with SGE queries. Again, Google is experimenting with all of this, and they will try to figure out what works best for the average user AND for them. Google is not going to throw away revenue, so having the sponsored results show up first shouldn’t surprise anyone. 

Do We Already Know How to do This?

As I think about law firms and search generative experience exploration, I was curious as to how this would work when I entered the keywords that Blue Seven Content usually ranks well for anyway. First, I typed in “law firm practice area pages”:

We already ranked second in organic for this keyword (on most days), and we show up in the SGE as well. Look what happens when I expand the SGE result:

When I expand it out, Blue Seven ranks number one in the SGE response. Now, the results don’t show the meta description that we have for that page, but that’s not surprising. Google has a way of looking at your meta and ignoring it anyway, so there’s that. 

I did the same with “law firm FAQ pages” because we’re frequently number one with that search. Here’s the result:

Here, we show up number one in organic SERP and number one and two in the SGE response:

We Still Have ChatGPT to Deal With

As I’ve noted multiple times before, ChatGPT is a “threat” to us legal content writers. Not legal marketing agencies, though. Legal marketing agencies that handle all of a law firm’s online marketing will always be around, and they’ll adapt. No, it’s the content writers who have to worry.

But do we?

Okay, maybe some legal content writers have to worry. The ones who can’t produce content better than ChatGPT are certainly on the chopping block. But that was always going to be the case. What I think will happen, as I’ve said before, is that ChatGPT has had its sugar rush. It’s given the industry a high (or a bad trip, depending on what your role is). 

But as I’ve toyed around with Google’s SGE, I’ve seen that good content matters. Google is meeting AI in a way that (1) provides simple answers that users are looking for and (2) seeks to maintain the main revenue driver for the platform – ads. 

For now, SGE results are generally pulling answers from well-ranking organic content that already answers, or closely answers, the search query. Could SGE end up pulling content that someone generated with ChatGPT and published? Yes, of course. But not if that content isn’t better than what’s already out there. 

Currently, ChatGPT has many flaws. Phantom court cases and rulings. Massive plagiarism. Predictable writing that reeks of AI. Zero human touch. 

And, of course, there’s the issue of what happens to content online when ChatGPT gains access to the internet (it’ll happen eventually) and begins learning new stuff based on content people have generated using ChatGPT. It’s a self-feeding loop with little new input from actual humans. 

Content degradation is waiting to happen.  

Was there content degradation with human legal content writers consistently regurgitating each other? Of course there was. This is why I’ve said I’m grateful to ChatGPT for snapping us (at least Blue Seven) out of any comfort zone we may have fallen into. 

We have to constantly improve. We have to be better content creators, thinkers, researchers, and writers. Writers have to be better than the silver bullet LLMs that many (lazy) marketers think will be their golden ticket. 

With my intro research into SGE responses to legal queries, I’m positive that quality, human-written content will reign supreme. Humans can and should use the tools available at their disposal, much like SEOs use Ahrefs, Semrush, and Clearscope. They should use tools like editors use, including Copyscape, Grammarly, or Hemingway. These technological advancements didn’t kill the SEO or the editor, and those who are good at their craft don’t completely rely on the tools. Because they are tools used to build the larger product – a good piece of writing. 

Law Firms and Search Generative Experience (SGE) – My Take for Now

I think SGE will seek to answer basic queries with assistance from results that already rank. Perhaps this will go to paid results eventually, but Google is drawing from organic results for now. Ranking in SGE will be more competitive because it’s taking from 3 or 4 organic sources now, then the rest of the SERP responses appear. 

Who knows what this will look like in six months or a year, but I don’t think it’s the death of the legal content writer. I think it’s the beginning of a new search experience, and we have to adapt. What we’re adapting to is still up in the air. How will law firms respond to search generative experience? Stand by, we’ll be back for more.

Written by Allen Watson – Founder and CEO of Blue Seven Content

ChatGPT And The End Of Our Complacency

Sometimes, complacency is an accident. Nobody wakes up and says, “I think I’m fine with not improving.”

No. Complacency sneaks up on you.

At Blue Seven Content, we’ve tried very hard to be intentional about what we do and how we do it. We’re a company that only provides written content for websites (mostly law firms and, more recently, construction companies). If we’re going to only do one thing, we better be good at it.

And we have been good at it. However, I’m willing to admit that we may have gotten a little complacent.

2022 and the Release of the Beast

2022 was a good year for us. We had a ton of growth, and thankfully, we’ve had amazing clients to work with. We even let a few clients go for various reasons (usually, it’s clients who expect work that’s three times beyond what they want to pay).

Do you remember what happened at the end of November 2022?

It’s all anyone in the industry has talked about since.

ChatGPT.

“It’s the end of content writing.”

“It’ll save companies tens or hundreds of thousands of dollars.”

“Look, I just tell it what I want, and it spits it out.”

Okay, I’ll admit. I was impressed with ChatGPT at first. Hell, it’s still impressive. But as time has gone on, the flaws have come out to play. Not only is ChatGPT super dull, but it is a notorious plagiarizer, and it makes things up. Seriously, sometimes it just invents things, including court cases. The writing is predictable, and it’s clear there’s no human behind it. Currently, it can’t connect to updated information.

Will these issues get resolved?

Of course. It would be foolish of me to say, “Ha! See, humans are better.”

ChatGPT was released less than a year ago, and we know OpenAI and other companies are rapidly working to advance the technologies involved in large language models. ChatGPT will gain access to the internet at some point, and these AI programs will learn how to sound more human.

The issue that many have pointed out is that AI will begin to take information from the content that it’s created. Does anyone want to guess how many millions of ChatGPT pages have been published since November of 2023? I don’t know the exact number, but imagine what happens when it gains access to the internet.

This will be a machine that feeds itself, with each iteration slightly degraded from the last. But that’s for a later post. For now, I want to send out thanks to AI and ChatGPT.

Thank you for snapping Blue Seven Content and me out of complacency.

ChatGPT has challenged legal and law firm content writers.
Behold, our Gen Z creation. But this does illustrate how we’ve felt this year.

Why I’m Thankful (Begrudgingly) for ChatGPT

Even though I think ChatGPT is currently inferior to human writing (I think it will remain that way for quite a while), I do fully understand that AI has completely devastated the freelance writing community, as well as many agencies that create content.

We built Blue Seven slowly, working only with writers that we hand-pick and continually work with on a daily basis. We train, have manuals, and constantly adapt to industry changes. We respond quickly to client requests and concerns, and our writers really are good at what they do. Not every company does it this way. In fact, many of our writers have written for other agencies, and we have an idea of what their shortcomings are.

The problem is that ChatGPT has become the go-to complaint for clients who have any issues with our writing. What does this look like:

“ChatGPT could have written this.”

“Why should I use you when AI can do the same thing?”

One thing I always try to get from clients when they throw the “ChatGPT” lines at me is more detailed feedback. I want to know, specifically, what the client doesn’t like about the piece. You see, since the birth of website content writing, clients have always struggled when it comes to providing feedback. It can be like pulling teeth.

That’s not necessarily the point, and I don’t fault the client. When you don’t like a piece of writing, you don’t like it. That’s honestly enough for me to get it redone. But feedback would help.

Now, though, clients have ammo when they want to skip detailed feedback. They just say, “This is like ChatGPT.” They’ve got the trump card, so to speak.

We’ve heard it. I’m not sure there’s a seasoned writer or company that hasn’t gotten some kind of feedback like that over the last six months. Even worse is when clients use completely unreliable “AI detectors” to say something was written by AI. Any “AI detector” on the market now is about as effective as a red shirt on a Star Trek away mission – useless and dead in the water.

At Blue Seven, we’ve really pushed to improve quality even more. We’ve taken a hard look at Google’s algorithm updates to see how they’ve responded to AI so far. We stress to our writers that we are a company that prides itself on human content curation, and we’ll remain that way. Our internal content team keeps a closer eye on anything that could be considered “fluff” and have taken the steps necessary to provide consistent feedback. We’ve adjusted to the needs of each client we have.

Our 2022 was great, and our 2023 has been good, too. We’ve actually gained clients in the face of ChatGPT, though I know for certain we’d have more if ChatGPT hadn’t hit when it did. Add that to a shaky economy, and I’m thankful we’re still around. So many companies and firms have hit a pause on additional content and marketing overall.

ChatGPT has snapped us out of complacency. We’re not ignoring it. Why would we? AI is here, and it will improve – but so will we. I’m certain that law firm website content will remain YMYL, which positions Blue Seven to be in the right place when companies and law firms realize that human writers are necessary.

Our goal is to stand out as the content providers to turn to for content that’s not only “Original, Researched, and Optimized” but also “Attorney Driven, Human Curated.”

There will never be a time when we aren’t looking to improve on what we do. Both myself and my business partner Victoria Lozano are dedicated to standing as a company, with every single writer, five years from now (and onward). We know this takes dedication. We know it takes continual improvement. There’s a place for technological advancements. There’s certainly a place for LLMs and AI. We can’t ignore it.

But humans want to read content written by other humans when they need real help. As humans, we all have shared experiences. We can empathize. We can connect.

Blue Seven won’t be complacent. We’re not going to simply assume we have a chokehold on what “good writing” is. We’ll take the steps needed to create writing that meets clients’ expectations. We’ll create writing that meets Google’s expectations.

Most of all, we’ll foster the best environment possible for our clients AND our writers to succeed.

Written By Allen Watson – Cofounder and CEO of Blue Seven Content